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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
1

out of 5

I called to check on the progress of my claim and someone was supposed to call me back and no one ever did

I called to check on the progress of my claim and someone was supposed to call me back and no one ever did
  • INSURER: Trupanion
  • POSTED: 06/13/2017
  • BY: Deb
  • BREED:
  • AGE OF PET: 0 - 3

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1

out of 5

I called to check on the progress of my claim and someone was supposed to call me back and no one ever did

I called to check on the progress of my claim and someone was supposed to call me back and no one ever did

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2

out of 5

Frustration and aggravation

Thank you for accepting my claim, but I would like to know why, after nearly 10 weeks, no one ever acknowledged the claim until I notified Embrace and asked that question. I would also like to know why I was required to list every vet visit Shadaux has had since signing on, September 2105. It took several hours to figure out all of the paperwork, and for what? I was only putting in for one claim I should have been entitled to.....not for his many Wellness visits. I honestly felt like I was being viewed as a criminal, attempting to cheat you.
  • INSURER: Embrace
  • POSTED: 06/12/2017
  • BY: Laverne
  • BREED: Bichon Frise
  • AGE OF PET: 7 - 10

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5

out of 5

Excellent customer service

Embrace pet insurance has been very easy to manage. Excellent customer service whether via email or phone handling all questions and clarifying any issues. Reimbursement process is easy and quick, always receiving my claims in about a week's time.
  • INSURER: Embrace
  • POSTED: 06/09/2017
  • BY: Alexis
  • BREED: Shih Tzu
  • AGE OF PET: 7 - 10

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5

out of 5

I did refer a friend to Trupanion who is getting a new puppy late july, but it seems to be taking longer than usual to get reinbursed the money I put out of pocket.

I did refer a friend to Trupanion who is getting a new puppy late july, but it seems to be taking longer than usual to get reinbursed the money I put out of pocket. Other times I have used the insurance I received the money direct deposit in my account within 5-7 days after it was received. My claim was received on May 30th 2017. It is now June 9th and I called regarding this issue and was told it would be a few more weeks to process. Im not happy about that and I told a friend that they paid their claims fast, but now Im not so sure.
  • INSURER: Trupanion
  • POSTED: 06/09/2017
  • BY: Francine
  • BREED:
  • AGE OF PET: Over 11 years

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5

out of 5

Just found out that the deductible is per illness and was a little bummed by this fact

Just found out that the deductible is per illness and was a little bummed by this fact
  • INSURER: Trupanion
  • POSTED: 06/09/2017
  • BY: Michele
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Informed customer service reps, polite and knowledgeable.

Informed customer service reps, polite and knowledgeable.
  • INSURER: Trupanion
  • POSTED: 06/09/2017
  • BY: Gail
  • BREED:
  • AGE OF PET: 0 - 3

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4

out of 5

I did refer a friend to Trupanion who is getting a new puppy late july, but it seems to be taking longer than usual to get reinbursed the money I put out of pocket.

I did refer a friend to Trupanion who is getting a new puppy late july, but it seems to be taking longer than usual to get reinbursed the money I put out of pocket. Other times I have used the insurance I received the money direct deposit in my account within 5-7 days after it was received. My claim was received on May 30th 2017. It is now June 9th and I called regarding this issue and was told it would be a few more weeks to process. Im not happy about that and I told a friend that they paid their claims fast, but now Im not so sure.
  • INSURER: Trupanion Canada
  • POSTED: 06/09/2017
  • BY: Francine
  • BREED:
  • AGE OF PET: Over 11 years

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4

out of 5

Just found out that the deductible is per illness and was a little bummed by this fact

Just found out that the deductible is per illness and was a little bummed by this fact

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5

out of 5

Informed customer service reps, polite and knowledgeable.

Informed customer service reps, polite and knowledgeable.

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