I was quite disappointed
I was quite disappointed in the judgment made that conjunctivitis was a pre-existing condition because our dog had had another case one month prior to us signing up for insurance--this undermined our confidence that claims would be handled in a reasonable way in the future.
- INSURER:
Trupanion
- POSTED: 11/29/2018
- BY: Robert
- BREED: Samoyed
- AGE OF PET: 7 - 10
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Was an easy process
Was an easy process and got several emails about the process.
- INSURER:
Trupanion
- POSTED: 11/29/2018
- BY: Monica
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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Trupanion responds quickly
Trupanion responds quickly and if a question is asked you answer it with in a timely fashion.
- INSURER:
Trupanion
- POSTED: 11/28/2018
- BY: Andrea
- BREED: Mixed breed (Dog)
- AGE OF PET: Over 11 years
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customer service specialists are terrific!
So easy, affordable & the customer service specialists are terrific!
- INSURER:
Trupanion
- POSTED: 11/28/2018
- BY: Robin
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Pricing vs what is reimbursed not great
Price is crazy since my pet has been with you for life.
No discounts for good heath
- INSURER:
Nationwide
- POSTED: 11/27/2018
- BY: Susan
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Compassionate
Very helpful, friendly and compassionate.
- INSURER:
Trupanion
- POSTED: 11/27/2018
- BY: Lori
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Trupanion cares
I feel Trupanion cares about my dogs
- INSURER:
Trupanion
- POSTED: 11/27/2018
- BY: Donna
- BREED: Poodle
- AGE OF PET: Over 11 years
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Extremely easy to submit
The process was extremely easy.
- INSURER:
Trupanion
- POSTED: 11/27/2018
- BY: Sai
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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Grateful
We are grateful we have medical insurance on our dog. I became a firm believer of it when I lost a pet to cancer many years ago. I couldn't afford the diagnostics, let alone any medical care. I swore that would never happen to me again. When we got our Bernese, the first thing I did was investigate medical insurance and chose Nationwide. Although my purpose was to be sure my pet was covered when she got older, we have had some issues with her health and having the insurance made everything so much easier. Thank you!
- INSURER:
Nationwide
- POSTED: 11/26/2018
- BY: Ava
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
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Very helpful getting claim completed.
I made a mistake on the claim, and the person I talked to on the phone was very helpful, so that I could get the correct info from the vet. The amount paid was as expected.
- INSURER:
Nationwide
- POSTED: 11/26/2018
- BY: Randall
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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