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My 3 yr old mixed bull had torn the cruciate ligaments in both of his legs. Healthy Paws made the claim process super easy. If I called they were so polite and efficient and really cared how Dozer was doing. And they paid the claims fast.

Because Lee was awesome. And all my communications with Trupanion are pleasant!

I love my pet insurance with Embrace. They have shown excellent customer service and my Wellness claims were handled extremely fast. Thank you. I will definitely recommend your services to others for their fur babies.

Trupanion is always there for me when I need them. Without hesitation and always with compassionate ears, they are there for me. Karissa was there for me in my darkest saddest moment. The day I never imagined experiencing. Thank you so much for your kindness, empathy and support of my sweet Buggsy.

I got the answer I needed quickly!

Because of the way the vet tech wrote the notes in the chart, my claim was denied. I told the vet I had my puppy for almost 2 weeks. They put in the chart 2 weeks which made it seem that my puppy was sick before we got her and before we had the coverage which wasn’t true. So the claim was denied. Very disappointing since the reason for the visit was actually for something that should have been covered.

I have had HealthyPaws insurance for my two cats for years. I think their rates are very reasonable and they always send nice notes on their birthdays. Unfortunately this year one of my cats had his first (and hopefully last) major surgery and I had to submit a claim to HealthyPaws. I was honestly skeptical that the process was going to be as easy as they said (call me jaded because of how hard it is to submit healthcare claims for people). After going through the process, I'm happy to report that it really was as simple as they say (maybe simpler). My claim was approved in a timely manner and there were no "gotchas" in processing.

The wait time for a response was very fast and I received a check within a week of my claim.

Claim took longer than usual and did not reimburse anything.

Service was excellent. She explained everything!