Find and read reviews with confidence

When Sweet Pea's eye was punctured by another cat, my regular vet said she would probably totally lose her eye. But he sent me to a vet eye specialist who told me he believed he could save her eye with immediate surgery, but the cost would be between $2,500 and $3,500. I called Trupanion to make sure it would be covered and to get pre-approval. They expedited the pre-approval and the vet did the surgery right then. He was not only able to save her eye, but also her vision in that eye! However, the clinic would not bill Trupanion directly, so I had to pay the charges up front. That pretty much wiped out my bank account and I still had bills to pay before my retirement check at the end of the month. I called Trupanion to see if they could expedite my refund and they processed my claim as quickly as they could. Thanks to the wonderful people at Trupanion, I was reimbursed in 2-3 days instead of the usual 1-2 weeks! Thank you Trupanion!

I love Healthy Paws insurance! We have four terriers and cover them all. Recently the "good one" ingested a piece of chew toy, only we did not suspect he had eaten something because he is the "good one". There were trips to emergency clinic, vet office, specialists and ultrasound and surgery over 72 hours before discovering the problem followed by. three days in doggie ICU. All of this resulted in massive bills. Healthy Paws had multiple reimbursement checks to me in less than a week after filing the claims - which is so easy! We were incredibly grateful to not have to worry about the cost at the same time we were so worried about our little boy. The customer service folks are so nice and they even follow up just to check on him after paying the claims.

I would never be without Trupanion as long as we have our pup.

I would never be without Trupanion as long as we have our pup.

I was extremely dubious about getting pet insurance, after hearing and reading stacks of horror stories about denied claims and such. I have carried Embrace for my dogs for a couple of years now, and I have to say that they have been very easy to deal with and have promptly paid claims. There was a lot of paperwork to deal with up-front in order to give them my pets' histories but after that it has been pretty simple. I will continue to renew these policies.

I have 4 dogs, all insured and this allows me to recover some of my money when something happens or a procedure needs to be done. I have submitted several claims this year and have had no problems with getting them paid. They have excellent customer service and the claims are easy to submit. My only issue would be that the average cost from which they calculate the rates to reimburse you from seem to be a bit low. My vet is not expensive and they pay less than what he charges.

I was very pleased with the flexibility for the deductible as well as the monthly charge. Service is excellent.

I was very pleased with the flexibility for the deductible as well as the monthly charge. Service is excellent.

We have utilized our insurance very quickly after signing up. One situation was emergency surgery for our 6 month cheweenie. Very pleased with response. Healthy paws is quick to respond, easy to file claim and customer service people very friendly. After researching multiple companies could not be more pleased with this company.

Recently my Yorkie was accidentally hurt playing with another dog. She started to limp after jumping around in the yard. The vet provided xrays and gave us the bad news. Diva tore her ACL and MCL, she also needed a steel rod inserted. She went into surgery to recieve a new Healthy PAW! With the holidays around the corner we my family was already financially tight and a huge vet bill was coming. I dont know what we would have done with out Healthy Paw Insurance. The support was amazing and they checked up on Diva more then the vet. I really am thankful and enjoyed the emails from your amazing staff. Thank you for such a fast turn around and how easy it was to receive the check/claim. Diva is walking again!