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Response time was reasonable and we were satisfied with the result. The covered portion was applied to the deductible as we expected.

My little "Puffy" had a horrible bout of Pancreatitis that left me feeling nervous about whatever the outcome would be. I asked the vet that Saturday morning when she was diagnosed and in a terrible state. "What I should do?" She stated "Get in the car and take her to the Emergency Center" which is exactly what I did. After presenting my credit card to whatever register needed/requested it, she was soon on the road to recovery. It definitely took time. 2 weeks and many other visits later, Puffy is back to her normal, happy self and I couldn't be more grateful. It was expensive as Puffy was on fluids and medication but I kept saying to myself "If Trupanion covers 60% then they are worth every penny." Puffy was out of pain and on to recovery. Trupanion covered closer to 90 percent of the items they said they would and now that Puffy is back to where she should be, Trupanion is more than worth every penny. You are my heros! Thank you for the bottom of my heart!

My little "Puffy" had a horrible bout of Pancreatitis that left me feeling nervous about whatever the outcome would be. I asked the vet that Saturday morning when she was diagnosed and in a terrible state. "What I should do?" She stated "Get in the car and take her to the Emergency Center" which is exactly what I did. After presenting my credit card to whatever register needed/requested it, she was soon on the road to recovery. It definitely took time. 2 weeks and many other visits later, Puffy is back to her normal, happy self and I couldn't be more grateful. It was expensive as Puffy was on fluids and medication but I kept saying to myself "If Trupanion covers 60% then they are worth every penny." Puffy was out of pain and on to recovery. Trupanion covered closer to 90 percent of the items they said they would and now that Puffy is back to where she should be, Trupanion is more than worth every penny. You are my heros! Thank you for the bottom of my heart!

the terms are clear. when my great dane had bloat and gastric torsion, the bill was a bit over $5k. After my deductible, they paid 80 percent just as the policy called for. I never even had to talk to them. They handled everything through my vet and I received a check within 20 days. It was so easy and I would go with this company again and again.

After sending in a claim it was 4 days when the claim was completed. When calling a payment the girls are extremely kind and caring. They always ask how my dog is doing, Thank you

I was hesitant to get pet insurance for my Akitas, Khaleesi & Kingston because she is only 1 1/2 years old & he is only 2 1/2 years old. Now, I'm so glad that I did. Khaleesi tore her ACL ligament while playing with Kingston and required an extensive & expensive TPLO surgery. I can't tell you what a relief it was to know that 90% of the surgery costs were covered by Healthy Paws. I was amazed at the speed in which they processed my claim. I filed it on a Monday, Tuesday they notified me it had been processed and the following Monday I had the check in my hand. They even sent emails to inquire of Khaleesi's recovery and wishing her & Kingston their warm regards. Good service is a priority with me and I can not applaud the people at Healthy Paws enough. Every time I have called or emailed with a question They have always been friendly, helpful & prompt. I recommend them to everyone I know who has a pet. Look no further because you won't find any better.

Claim was handled perfectly, very happy with Trupanion and even recommended that my employer partner with you guys instead of VPI

Claim was handled perfectly, very happy with Trupanion and even recommended that my employer partner with you guys instead of VPI

Healthy Paws has been so helpful and supportive when our dog Luke got sick. They are the best pet insurance company I have worked with and they truely care about your pet.

I have found Pets Best Insurance to be what they say...the Best! My claims are processed timely and the customer service is friendly and helpful. My Vet recommended this insurance and it was the best move I ever made for my "Squeekers". I have friends who have complained about their choice of Pet Insurance and I make sure they know about Pets Best.