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My little guy has had smooth sailing for the first 7 years of his life but the last three months in 2013 have been three surgeries! He tore one ACL, then a month later the other ACL, and then we found bladder stones that were too big and thorny that had to be surgically removed. We never would have been able to do this without the coverage that we have with ASPCA. I highly recommend that everyone get pet insurance for their four legged family members. It truly is a life saver!

My black Lab got Thyroid cancer and needed to have a surgery to remove the thyroid. When I submitted the claim, I was not sure that the insurance would cover all the expenses (diagnosis,surgery and follow-up appointments). Thanks to ASPCA, the claims were processed quickly and the reimbursement checks came very soon. Now my pet is doing well and she is happy and active.

We learned our lesson the hard and very expensive way with our previous furbaby. This time around, the day after we rescued Porsche I had signed her with HealthyPaws I researched and read reviews and selected Healthy Paws. We are so thankful we did. We just recently had to go the ER - fearing the worst case scenario of pancreatitis, but knowing we had Healthy Paws on our team we rushed to ER. Thankfully it turned out to just be a very angry tummy and a bad case of gas. But, almost $900 later, the secondary relief came along with the email that the claim was processed and refund coming our way. Porsche is our only child, and we are thankful for her and that we have Healthy Paws on our team to make sure she has the best of everything.

My eleven year old Pit Bull/Rhodesian Ridgeback mixed, male dog was diagnosed with heart disease last year; a diagnosis I never expected! His condition requires daily medication for the rest of his life and very expensive tests 2 times a year. Our insurance coverage with Pet's Best makes it possible for him to receive these on-going treatments. Not all insurance companies will cover conditions that are ongoing like this one, much less cover a pet of Bosco's age. Buying this insurance for Bosco was one of the smartest decisions I made!

My 12 year old yorkie, Shor-tee, has had this insurance several years. Recently he was very ill could not breath and had to have a tumor removed. It was benign thankfully. My vets office faxed in the claim forms and I got a very quick response that Trupanion was processing them. Within a week I got checks for over $2100 which was just a few hundred less than I paid. This was several trips to vet and 3 nights in emergency care so I am so thankful I had insurance. My Shor-tee is doing great now and is more spoiled than ever. He is part of my family.

My 12 year old yorkie, Shor-tee, has had this insurance several years. Recently he was very ill could not breath and had to have a tumor removed. It was benign thankfully. My vets office faxed in the claim forms and I got a very quick response that Trupanion was processing them. Within a week I got checks for over $2100 which was just a few hundred less than I paid. This was several trips to vet and 3 nights in emergency care so I am so thankful I had insurance. My Shor-tee is doing great now and is more spoiled than ever. He is part of my family.

When I called about my emergency for my dog, I had a very rude customer service representative. Not only that, I was misinformed when I got the policy. It's not really 90% coverage because medical fees are not covered. So, in actuality, I get about 50 percent coverage for something I'm pay 0 deductible. And my claim took forever. Never again.

If only I could obtain health insurance for myself with your customer serviice - solving a concern with one phone conversation is phenomenal - Mick and Madea have no idea what lucky Greyhounds they are!!

Next to adopting Chauncy this was the best move I ever made. I choose another company that was offered where I work. I cancelled when I found out they would only cover what was in their book. I found out the man who is owner of Pet's Best left this company as he felt they didn't put the pet first. Thus far Pet's Best has paid quite a bit of money to keep my guy's liver in check.

When Sweet Pea's eye was punctured by another cat, my regular vet said she would probably totally lose her eye. But he sent me to a vet eye specialist who told me he believed he could save her eye with immediate surgery, but the cost would be between $2,500 and $3,500. I called Trupanion to make sure it would be covered and to get pre-approval. They expedited the pre-approval and the vet did the surgery right then. He was not only able to save her eye, but also her vision in that eye! However, the clinic would not bill Trupanion directly, so I had to pay the charges up front. That pretty much wiped out my bank account and I still had bills to pay before my retirement check at the end of the month. I called Trupanion to see if they could expedite my refund and they processed my claim as quickly as they could. Thanks to the wonderful people at Trupanion, I was reimbursed in 2-3 days instead of the usual 1-2 weeks! Thank you Trupanion!