THE BEST EXPERIENCE EVER !!
Sadly our Bullmastiff fell sick with Hermangiosarcoma recently and was close to death....This is not about the vets as I have already posted about them this is about Trupanion....What a wonderful experience we have had....gentle, caring, passionate and the best customer service experience I have ever had....they took the financial stress out of a terrible situation and literally gave our baby boy the chance to live.....he underwent major surgery and is now on chemo therapy.....all of which appears to be a success at this stage.....Trupanion have been nothing short of brilliant and the hospital also say the same ! The CEO even responded to me when I said a personal email to him thinking me for my custom and wishing Boscoe a speedy recovery....The CEO !!I have told as many people as I can about this company and I hope that everyone who has a beloved pet insures with Trupanion !
- INSURER:
Trupanion Canada
- POSTED: 06/08/2014
- BY: Kim
- BREED: Bullmastiff
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
So Glad I Chose Embrace
I am so glad I chose Embrace. Their customer service is excellent and they make the claim process easy. They keep you updated on your claim and process your claims quickly. Every time I have called, they are friendly and address your questions and concerns. I did research on all the pet insurances and was apprehensive about how the claims process would work for pet insurance if I ever needed to use my plan; but, I couldn't be happier! My dog is like a child, and I am so glad we have Embrace. I will definitely be recommended them to my friends and family.
- INSURER:
Embrace
- POSTED: 06/05/2014
- BY: Karla
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
THIS is THE ONE
My Standard Poodle George suddenly became very ill. He started throwing up and in two days also developed diarrhea. I attributed the regurgitation vigorous playing to the heat of Texas summer that is coming on and started feeding him later in the day and earlier in the morning. Once the pooping issues started I knew something more was going on. After pumpkin as a home remedy did not affect either symptom I made a late night trip to the critical care unit of our local vet specialty hospital. George was admitted immediately and was put on IV fluids. Blood was drawn, urine was taken and a fecal analysis was ordered.
It was the holiday weekend (of course!) so the lab results came in slowly. The possibility of an obstruction was considered since things were coming out both ends... they ordered x-rays of his chest and his belly, not much was seen so an ultrasound was ordered. Nothing was there except for lots of fluid in his stomach. (thank God he did not need surgery!)
FINALLY after a few days in the hospital the fecal came back. It was Giardia!! Now we knew what to do! George was treated with the appropriate medications and after a couple more days of fluids and IV medication he was released to come home. He is still on medication to get him well (2 weeks) and is feeling much better.
I can not describe the feeling I had when the staff of the hospital presented me with his estimated bill that first night. It was bad enough that he was so ill- but now the stress of a hu
- INSURER:
Healthy Paws
- POSTED: 06/03/2014
- BY: Darla
- BREED: Standard Poodle
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Wish Human Insurance this Good!
Sadly, we had to put our 4 year old Golden Retriever, Sasha, to sleep recently after an 8 month battle with Lymphoma. It was a very difficult process but made much easier by the wonderful people at Trupanion as well as the ease of filing her insurance bill claims. Apparently this process will be getting even easier soon. I have been a human doctor for 20 years and deal with insurance issues almost daily. If our healthcare system adopted the Trupanion method, our country would have much better and affordable healthcare as well as less complicated. After Sasha died, I spoke with Cynthia to cancel her policy. She was very sweet and empathetic and even sent me a letter of condolence. The personal treatment, the ease of signing up, paying the premium, and picking your policy as well as the ease of paying/reimbursement for care make this insurance company quite incredible. I strongly recommend them for your pet and maybe one day for humans as well. Thanks Trupanion for making our loss of Sasha a little bit easier. Dr. Brown, M.D.
- INSURER:
Trupanion
- POSTED: 06/02/2014
- BY: Ethan
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Wish Human Insurance this Good!
Sadly, we had to put our 4 year old Golden Retriever, Sasha, to sleep recently after an 8 month battle with Lymphoma. It was a very difficult process but made much easier by the wonderful people at Trupanion as well as the ease of filing her insurance bill claims. Apparently this process will be getting even easier soon. I have been a human doctor for 20 years and deal with insurance issues almost daily. If our healthcare system adopted the Trupanion method, our country would have much better and affordable healthcare as well as less complicated. After Sasha died, I spoke with Cynthia to cancel her policy. She was very sweet and empathetic and even sent me a letter of condolence. The personal treatment, the ease of signing up, paying the premium, and picking your policy as well as the ease of paying/reimbursement for care make this insurance company quite incredible. I strongly recommend them for your pet and maybe one day for humans as well. Thanks Trupanion for making our loss of Sasha a little bit easier. Dr. Brown, M.D.
- INSURER:
Trupanion Canada
- POSTED: 06/02/2014
- BY: Ethan
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
thanK u ThanK U Trupanion!!!
I have had Trupanion for several years now. the love and center of my whole life is my precious 8 yr old boxer! he was just diagnosed a few weeks ago with hip dysplasia. heartbroken we began to look for options anyway we could help him have the best life that he has left. Trupanion has been there for me through this ordeal as has been as kind, patience, and helpful as always! there preapproval service has made surgery possible for my sweet boy! I am eternally grateful to the Trupanion team! Trupanion has made this very sad situation the best it can be! Trupanion is keeping my family whole! thank U from the bottom of my heart! everyone should have Trupanion! I am truly a customer for life!
- INSURER:
Trupanion
- POSTED: 06/01/2014
- BY: lauryn
- BREED: Boxer
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
thanK u ThanK U Trupanion!!!
I have had Trupanion for several years now. the love and center of my whole life is my precious 8 yr old boxer! he was just diagnosed a few weeks ago with hip dysplasia. heartbroken we began to look for options anyway we could help him have the best life that he has left. Trupanion has been there for me through this ordeal as has been as kind, patience, and helpful as always! there preapproval service has made surgery possible for my sweet boy! I am eternally grateful to the Trupanion team! Trupanion has made this very sad situation the best it can be! Trupanion is keeping my family whole! thank U from the bottom of my heart! everyone should have Trupanion! I am truly a customer for life!
- INSURER:
Trupanion Canada
- POSTED: 06/01/2014
- BY: lauryn
- BREED: Boxer
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
You Will Not Be Disappointed!
Like you're probably doing right now, I scoured the internet looking for reviews on the various pet insurance companies out there. I settled with Healthy Paws as it seemed to have the best customer service and claim turnaround time based on reviews (both here and on Yelp).
I can now truly say that having Healthy Paws is the best thing we could have ever done for our French Bulldog as well as for our peace of mind and wallet. At 10 months old, Henry has racked up close to $3,000 in vet bills, $2,000 of that being at the emergency vet for a weekend. The emergency vet trip was my first claim to Healthy Paws. After a weekend of stress, worry, and mounting credit card totals due to his delicate stomach, I contacted Healthy Paws on the following Tuesday. I submitted the invoices as well as his scanned vet records and by the next Monday, I had my reimbursement check in my hands ready for deposit. Incredible. Not too mention that the folks at Healthy Paws always send a follow-up email asking about Henry and how he is doing. Each time I have had a claim, this has been the standard of care and timeliness that I have received.
Healthy Paws has paid for itself multiple times over for our little guy. I have referred Healthy Paws to my friends, family, and co-workers. I only wish they covered people too, since they are better than my insurance company!
- INSURER:
Healthy Paws
- POSTED: 05/28/2014
- BY: B.
- BREED: French Bulldog
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Good Customer Service
I am very glad I have ASPCA insurance for my dogs. I have a puppy and a mature dog and they have been there for both. Although the process takes a minute for re-reimbursement, the process works, and the people are not only helpful but seem genuinely caring about your pets health which is nice. I have had 5 dogs total on ASPCA and even during a tough loss I feel like ASPCA was there to help. Thanks!
- INSURER:
ASPCA
- POSTED: 05/27/2014
- BY: Brian
- BREED: French Bulldog
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Great customer service & timely reimbursements!
With all the opportunities for pets to end up at vet, there is no question that pet insurance is a good option! Healthy Paws has great customer service and are very prompt in sending reimbursement checks.
- INSURER:
Healthy Paws
- POSTED: 05/22/2014
- BY: Kate
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No