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The process was easy and Trupanion did a great job communicating that they received the information and where they were in the process. I needed to send more information and they were very precise in what they needed and gave me a person to contact as well as an option to send the information via email which was helpful with my busy schedule.

The process was easy and Trupanion did a great job communicating that they received the information and where they were in the process. I needed to send more information and they were very precise in what they needed and gave me a person to contact as well as an option to send the information via email which was helpful with my busy schedule.

We will be cancelling this insurance as soon as we can. Every illness seems to be linked to a preexisting condition, so they do not have to reimburse any type of emergency. Very disappointed as I did research before selecting Embrace

We have Trupanion for about 2 years and recently our dog had to go through a surgery. Trupanion claim processing is simple and quick and they processed all the claims on time. Trupanion has exceeded all our expectations, and we are so glad that we bought it. We highly recommend!

We have Trupanion for about 2 years and recently our dog had to go through a surgery. Trupanion claim processing is simple and quick and they processed all the claims on time. Trupanion has exceeded all our expectations, and we are so glad that we bought it. We highly recommend!

I have used other pet insurance in the past, but by far, Healthy Paws is the best! They have excellent coverage for pets, great customer service, and a very quick turn around for claims reimbursement. I am 100% satisfied with Healthy Paws, and I will continue to use them for my pet and any other pet we may have in the future!

Everything was great except for the fact that I had to submit the same information 7 times. I have a claim from November that was still pending because when I email and faxed the information to different people at Trupanion it was not added to my profile. I called one more time and asked for the Miriam Keith to confirm that she received my email and then finally the issue was solved. But before that John Norton received my information several times and he never follow up with me.

Everything was great except for the fact that I had to submit the same information 7 times. I have a claim from November that was still pending because when I email and faxed the information to different people at Trupanion it was not added to my profile. I called one more time and asked for the Miriam Keith to confirm that she received my email and then finally the issue was solved. But before that John Norton received my information several times and he never follow up with me.

I first decided to get pet insurance when I got my two Shih Tzu ,Ms. Lady and Ziggy we had moved to the country and our blessing soon became a nightmare ,not knowing large trucks passed right in front of our house.Before we knew it Ziggy was hit by a car I tell you as soon as I called my ASPCA Ins. a load was lifted off my heart in know time they took care of everything what would of cost me thousands of dollars didn't cost hardly nothing at all soon after that my little Lady got very sick we didn't know what was wrong with her all we know was that she was dying and needed medical attn. asap again my pet insurance was a God send with no questions only nothing but love and compassion they helped me once again they said not to worry and they would take care of everything I would not been able to afford all the medical costs if it wasn't for my ASPCA Pet Ins. there remarkable when settling your claims they know time is of the essence and times are hard they don't waste anytime thank you so much for all your help and support.

Thank you for processing and covering Chloe's unexpected episode of vomiting! This was the first time this has happened to her and we were so concerned! What a blessing and peace of mind it gives us to have our baby Chloe covered by Embrace for nearly 5 years now!