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I was not certain if I would like pet insurance and if it would pay without a lengthy wait, as does Medicare!!! The staff was courteous and the process of claim was began what seemed like the first day it was received by Trupanion. Today a received a check for a claim that was less than one month old. Part of the Vet bill I did not pay once my deductible was met. At this writing I am happy with my choice and I did not have to decline any testing that was appropriate for the illness.

Coverage is great. We only selected insurance for illness not wellness. Embrace was the only company that would cover ortho problems for our Bernese Mountain Dog. claims are processed very quickly and accurately.

I have three cats now and all are on the Accident, illnes plan. I have had two cats in the past that were on it as well. I have always had great service and quick claim turn around. Everything is explained well and good coverage.

I purchased Trupanion 3 years ago when I adopted Annabelle at 8 weeks old. This was my first claim submission. I had two invoices from two vet clinics; one Annabelle's regular vet and one an Emergency animal hospital (on a Sunday. The claims process was very simple - a single page form and copy of invoice. Best part, I didn't have to get either claim form signed by anyone! I submitted both claims on Monday, June 30th and received payment on Saturday, July 5th! Very impressed by the quick payment - especially with this being my first claim. I'm VERY HAPPY with Trupanion!!

I purchased Trupanion 3 years ago when I adopted Annabelle at 8 weeks old. This was my first claim submission. I had two invoices from two vet clinics; one Annabelle's regular vet and one an Emergency animal hospital (on a Sunday. The claims process was very simple - a single page form and copy of invoice. Best part, I didn't have to get either claim form signed by anyone! I submitted both claims on Monday, June 30th and received payment on Saturday, July 5th! Very impressed by the quick payment - especially with this being my first claim. I'm VERY HAPPY with Trupanion!!

Samantha passed away a few weeks ago and Pets Best handled their details very well. Thank you to the people at Pets Best.

I secured Embrace for my now 6 month old puppy and have had two occasions to submit claims. On both occasions communications regarding status were prompt and timely and the claim was paid according to the policy parameters. Customer service staff are knowledgeable and helpful.

My cat was shaking her head and scratching her ear for about two weeks. Antibiotics didn't work, so I took her to a surgeon who informed me that she needed a ventral bulla osteotomy. I scheduled the surgery for the next day, but was worried about how I would pay for it. I contacted Healthy Paws several times that day and while they could not pre-approve the surgery, they were very responsive and told me that it would likely be covered. After the surgery, I submitted the invoice and my cat's medical records, and Healthy Paws quickly processed and approved my claim. I am very happy with how quickly the claim was processed.

I have an English Bulldog and it was suggested I get insurance because of the breed. Sure glad I did!! He's had several issues over the last year and they've paid every time, no questions. The wellness plan pays for itself. Easy to fill out forms, super quick acknowledgement of claim and quick pay (around a week) via direct deposit. I wish my human health insurance was as good:) Thanks Embrace!!!!!

My puppy Champ (Pekingnese) just had liver shunt surgery about a month ago. it was a very expensive surgery totaling about $6000 when you consider everything that was a part of this (checkups, blood tests, cat scans, surgery itself,follow ups,etc). TruPanion was there and covered everything I expected them to..with no complaints from them. They were also very quick to turnaround my claim. I submitted on a Friday and by Tuesday it was paid! unbelievable! My freaking medical insurance isn't as good as this. I will never go with any opther provider again going forward thats for sure. TruPanion rocks