Customer service is always polite and helpful
Customer service is always polite and helpful
- INSURER:
Trupanion
- POSTED: 02/10/2023
- BY: Linda
- BREED:
- AGE OF PET: 0 - 3
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Pet insurance is important
The ease of signing up and the helpfulness of personnel who answered questions I asked!
- INSURER:
Trupanion
- POSTED: 02/10/2023
- BY: Martha
- BREED: Labradoodle
- AGE OF PET: 0 - 3
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Signing up was a breeze
The gentleman that helped me answerd all my questions and it was easy
- INSURER:
Trupanion
- POSTED: 02/10/2023
- BY: Kimberley
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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The person I spoke with was so polite & helpful.
The person I spoke with was so polite & helpful. We resolved my issue quickly & efficiently. I love Trupanion & how quickly you pay my vet.
- INSURER:
Trupanion
- POSTED: 02/10/2023
- BY: Debra
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Focus on your pet not the bill!
Not only would I recommend Trupanion, I have recommended it
- INSURER:
Trupanion Canada
- POSTED: 02/10/2023
- BY: Joyce
- BREED: Miniature Poodle
- AGE OF PET: Over 11 years
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Older information that Yasmin explain to me was excellent
Our 6 years old Italian Spinoni dog Ella needed a tooth extracted and teeth cleaning and we were stunned by the bill. Trupanion showed up to help and covered 25% of our bill, $750.81 out of $1893.43.
Ella is feeling so much better. Thank you so much for helping us taking care of our darling Ella.
Claudette & Michael and Ella..
- INSURER:
Trupanion Canada
- POSTED: 02/10/2023
- BY: Claudette
- BREED:
- AGE OF PET: 0 - 3
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Maggie R's Hyperthyroidism Treatment
This was the same cat procedure done 4 years ago with Maggie's sister. Back then, the reimbursement process was a "4" ... it sucked. Much better streamlined with the FHTC billing Trupanion directly. I still believe very strongly that after paying monthly as much as I do, the insurance should cover (at least on a percentile basis) those other procedures essential to the full treatment for hyperthyroidism.
- INSURER:
Trupanion
- POSTED: 02/10/2023
- BY: Tom
- BREED:
- AGE OF PET: 0 - 3
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Not sure if I like the way premiums are figured
Overall Iâm happy which is why I have 4 dogs enrolled with you, but your company continues to get harder to put claims in with
- INSURER:
Trupanion Canada
- POSTED: 02/10/2023
- BY: Heather
- BREED: Boxer
- AGE OF PET: 7 - 10
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