Por el excelente servicio y atencion.
Por el excelente servicio y atencion.
- INSURER:
Trupanion
- POSTED: 02/10/2023
- BY: Jenniffer
- BREED: Cavapoo
- AGE OF PET: 0 - 3
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Very Disappointing Service
My dog passed away in early January and I was still waiting on the claims that I had submitted. Right after I had to pay for the following month, February, my claims were posted as denied. So, not only were every single one of the medical bills that I had recieved denied. But I was also charged for the following month before being informed of this. This was particularly painful because my dog succumbed to her sickness before any of this occured.
When I called to explain the scenario, we were informed by the representative that maybe I could get a partial refund for February. About a week later, I received notification that this also was denied.
All this to say, I will definitely not be recommending PetsBest to any of my fellow animal lovers and will be warning any one considering pet insurance away from this oarticular company.
Very disappointed with the service offered by PetsBest.
- INSURER:
Pets Best
- POSTED: 02/09/2023
- BY: Deborah
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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Frankie
I never thought I would be in the vet hospital on New Year’s Eve because my girl Frankie aspirated. She stayed in the hospital for many days. It was so stressful but I can’t thank healthy paws enough for taking the burden away of huge medical bills. They have also reached out numerous times to check on her wholeheartedly.
Thank you from everyone in my family ❤️
- INSURER:
Healthy Paws
- POSTED: 02/09/2023
- BY: Theresa
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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Nationwide - whole pet and wellness
I can’t say enough good things about Nationwide specifically their whole pet health and wellness plan. If you take care of your animals and take them for their shots and wellness exams and turn in all your claims with the 90% coverage, you can’t go wrong.
The claim process is easy there’s an app within 24 hours of submitting your invoices and claim you get a email confirming receipt and within 24 to 48 hours you get a text message of the refund being issued and within another 24 to 48 hours it’s in your bank account
My one Labrador tore her Achilles tendons at one year of age I was so worried and having the peace of mind of that insurance was a lifesaver. Nationwide covered 90% of her stem cell treatment and rehab. Now she is six years old and she’s really injured her Achilles tendons again. We’re going through treatment and rehab now and once again, I think God for this coverage.
I can’t even imagine having to make a life choice, because the cost of caring for my animal is too much financially
- INSURER:
Nationwide
- POSTED: 02/09/2023
- BY: Janell
- BREED: Labrador Retriever
- AGE OF PET: 4 - 6
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Pet Parent
I had to call Trupanion Customer Service twice to get an update on my claim that was taking a long time to be settled. The first time I called it was more than 3 weeks after I submitted the claim. They said it would be another 7-10 days, and they were waiting for my dogs’ records from her Vet. They had already received them the week prior. I called a second time after the 10 days had passed, and the Rep said it would probably be another few days or so. I asked how many days, and she would not give me a definitive answer. All I was expecting was an honest timeframe. I have submitted claims with Trupanion several times during my senior dogs’ lifetime, and they have been settled within one to two weeks. Not this time! And the communication was not up to their normal standards. Frustrating and disappointing.
- INSURER:
Trupanion
- POSTED: 02/09/2023
- BY: Gwen
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: Over 11 years
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Thank Goodness for Healthy Paws!
Without pet insurance, I would be broke, really broke! My little Loki developed bad hot spots and went on permanent injections that forever cured him. What a happy guy! The eight week lifetime injections are very expensive. In what, three clicks I think, Healthy Paws reimburses directly into my bank account. Boom, done. Of course Loki's had run-ins with porcupines and what-not, living up here in Maine where we tend to the woods for daily long walks. Then he tore his CCL (like an ACL knee in humans). $6000 later but no worries, we're 90% covered by Healthy Paws so we took the BEST surgery option for our little bug. No questions asked, Healthy Paws reimbursed my account in just two days. Boom. Pet insurance is WAY cheaper than unexpected vet bills, especially persistent ones, and especially here up north, and although my work offers a discounted plan with another company, we like our choice of Healthy Paws so we're sticking with them.
- INSURER:
Healthy Paws
- POSTED: 02/09/2023
- BY: Tia
- BREED: Mountain Cur
- AGE OF PET: Over 11 years
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Fast, caring and reliable.
Healthy paws provides a level of coverage for Vinny that allows me to never hesitate on seeking the best care available, this gives me the reassurance that Vinny will always be on the most qualified hands without destroying my wallet (let's be real I'd give the world for him insurance or not).
- INSURER:
Healthy Paws
- POSTED: 02/09/2023
- BY: David
- BREED: Cardigan Welsh Corgi
- AGE OF PET: 4 - 6
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Claim is processed quickly and paid immediately to my vet
Claim is processed quickly and paid immediately to my vet
- INSURER:
Trupanion
- POSTED: 02/09/2023
- BY: Lynda
- BREED:
- AGE OF PET: 0 - 3
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