Great Service
I reached out as I had to change the pet owner to my name and the phone service was most excellent (her name was Alicia)
I submitted my claims and received notice that the $ was going to be put into my bank account. It only took 2 weeks.
- INSURER:
MetLife
- POSTED: 02/15/2023
- BY: Liz
- BREED: Golden Retriever
- AGE OF PET: 4 - 6
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Claim
The customer service was excellent but the reimbursement was slow
- INSURER:
MetLife
- POSTED: 02/15/2023
- BY: Nancy
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 4 - 6
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WEBSITE CURRENTLY NON EXISTING
Phone No answer
Website Non existing
App. Cannot get through??
What is Going on!!
- INSURER:
ASPCA
- POSTED: 02/15/2023
- BY: Tania
- BREED: Siamese
- AGE OF PET: 7 - 10
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Best decision ever!
I was very leery about Pet Insurance when I first started looking into it. Now, I am so glad that my fur babies have protection in case something happens or even as they age.
- INSURER:
MetLife
- POSTED: 02/15/2023
- BY: Tina
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Great company
I have nothing to say but good things to say. This company is a pleasure to deal with. I had one issue about a claim and it was resolved easily and quickly. Everyone I have spoken to has been helpful and very nice
- INSURER:
Trupanion
- POSTED: 02/15/2023
- BY: Helene
- BREED: Rottweiler
- AGE OF PET: Over 11 years
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I can not recommend Trupanion enough
If only human insurance were 1/2 as good as Trupanion the world would be a much better place.
Trupanion has unmatched customer service (I'm talking about at midnight they will answer the phone with a warm knowledgable person on the other end), are extremely effecient, and fairly fairly priced.
You should never have to wait and worry and panic about whether or not to save your babies life- with Trupanion you never will.
I've had their services for over 10 years now and they are consistent, ethical, reliable, and compassionate.
**Don't bother with any other company. Trupanion is the most widely utilized for a reason.**
Yes, they maybe are $10-20 more per month than their competitors but trust me there is a reason.
In times of death or illness or injury the last thing you need is to be waiting weeks on end for pre-approvals or re-imbursement and you certainly don't want to be on hold for hours either- with Trupanion you don't have to worry about any of that!
Knowing a company like Trupanion exists gives me renewed faith in humanity. After 10 years of working with them I can say that wholeheartedly.
- INSURER:
Trupanion
- POSTED: 02/15/2023
- BY: Melodie
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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Waste of Money
I have been paying for this insurance for 4 years now and recently submitted several claims for my dog. I reached my $500 deductible, was reimbursed $21 for one claim and then my next claim was denied because they said it isn’t covered, but would be applied to the deductible I already met. What a complete waste of money. Do yourself a favor and set aside monthly what your premium would be in case of emergency. That will serve you MUCH better than this ridiculousness. .
- INSURER:
Pets Best
- POSTED: 02/15/2023
- BY: Narine
- BREED: Goldendoodle
- AGE OF PET: 4 - 6
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Caring and fantastic!
Healthy Paws insurance is totally awesome and affordable!! Without a question I have no regrets in being a member of Healthy Paws! They totally care and lookout for us and my fur baby!! Thank you for a peace of mind!!
- INSURER:
Healthy Paws
- POSTED: 02/15/2023
- BY: Darrell
- BREED: Chihuahua (Long Coat)
- AGE OF PET: 0 - 3
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We Love Healthy Paws!
We have had Healthy Paws Pet Insurance for both of our dogs since they were puppies and we couldn't be more satisfied with the customer service, fairness and reliability of coverage and ease of claim filing. Our older dog has just had his second major surgery for torn ACLs. Watching your dog - and your savings account! - suffer is agony. Healthy Paws made the process easier by providing quick claims submission through their app and reimbursement by direct deposit into my bank account. I have never had to contact Healthy Paws to inquire about the status of a claim or appeal a denial. The process has always been smooth, quick and transparent. I could not recommend this company more highly. (almost makes me want to get another dog!!!)
- INSURER:
Healthy Paws
- POSTED: 02/15/2023
- BY: Cynthia
- BREED: Goldendoodle
- AGE OF PET: 4 - 6
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Sara was very professional and answered all my questions.
Sara was very professional and answered all my questions.
- INSURER:
Trupanion
- POSTED: 02/15/2023
- BY: Suzanne
- BREED: Newfoundland
- AGE OF PET: 7 - 10
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