Find and read reviews with confidence

Never had a problem with a claim. I submitted receipt from vet online and in 2 working days i get a response, and money deposited directly to my designated account. This has been my 3rd time for a claim, and each time, it was hassle free.

Since we found out about a year ago that our dog had hypothyroidism and would have to be on medication the rest of his life, I was so thankful I had gotten pets best insurance for him. It gives me peace of mind that they cover his meds and get appointments. I love how they notify you that your claim was received and processed and how much the reimbursement will be. They are very efficient and fast in processing claims. I recommend them to everyone!

My great dane puppy was diagnosed with bloat at 10 months. We sent in a claim and were paid an awesome amount for trial insurance. It was well worth it and I have signed her up for coverage. Was well pleased for a trial coverage that we had to pay 0 for. Thank you AKC!!

Had a puppy get hit by car, left for dead, and picked up by good samaritan. Was close to putting him down, though he is young and strong, and could tell he wanted a shot at life. ER visit for weekend, followed by day in regular vet, followed by 24/7 weeklong ER stay. As you can imagine, my bills were more than I could have imagined. Would call Healthy Paws to make sure he was covered, with their response, "take care of your dog." Some of the nicest representatives, claims were easy, filled out as I went form doctor to doctor, and was reimbursed within about 10 days. Wish I never needed insurance for an accident like this, but thank god I did, and they are great.

I did my research on pet insurance and signed up with Healthy Paws. I had never had pet insurance and didn't use it for over a year...then we had a need and Heathy Paws was very responsive and on top of the claim. I have been VERY HAPPY with the customer service and their responsiveness to my claims. From someone that was very concerned if this was a good idea or not... IT WAS!!! I pray that we don't need them again, but at least I know they will be there and will be reaching out to see how Duke is doing...

I wanted to thank Pets Best for all the help with our claims for Kato. I never thought one of my boys would become this ill. With all the stress and worry, it's nice to know filing claims has been so easy and reimbursements have come quickly. Our boy would have had to be put down if it hadn't been for the financial help that having great pet insurance (Pets Best) has provided.

I have needed to use our pet insurance on my dog several times throughout the year. I have always received my reimbursement quickly and have never had any issues with my claim. My dog had a very difficult year, and I am so glad I had Pets Best Insurance for him. The ease of submitting my claims on the internet is fantastic. I highly recommend it to anyone who owns a dog or cat.

Petsbest is a great organization that assisted in our pets processing for his illnesses.

My pup had to go in for a proptosed eye (don't google it), and I received all the advice I needed on filing the claim. When he popped his stitches and had to go back in for as second surgery, I was extremely pleased to not get hassled by ASPCA. They were very understanding that accidents do happen, even after the initial accident. Their instructions were very clear and easy to follow, and I received email updates about my claim well within the timeline of what they estimated. It took the headache out of what could have been a very painful process.

I feel this company is extremely fair, in my experience signing up with them will be an asset in the monetary requirements of responsible pet ownership. It is superior in all ways to my other carrier but I cannot change due to existing issues and the age with my first pet.