Find and read reviews with confidence

My greyhound just had thyroidectomies due to cancer and spent 6 days in the hospital. Trupanion approved the charges on site, and I only had to pay my portion at the time of discharge. It wasn't the usual pay up front and then be reimbursed by check later.This was absolutely wonderful service!!

I started with VPI in December 2014 with a 4 month old Llhasa Apso puppy. Was skeptical at first, felt it was too good to be true. But after just two vet visits, I am amazed and very happy with the insurance so far! I have been reimbursed for my dog's shots, not to mention full reimbursement of $310.50 for neutering and dental! My vet kindly submits the easy 1 page claim form for me. I usually here from VPI within 2 days of that with an e-mail, followed by a check shortly after that! My puppy is wagging his tail for your fantastic customer service! Thank You VPI....

My Great Dane developed Gastris Dilation and Volulus (commonly called Bloat). I am very thankful for the vets who care for our furry and feathered animal friends. I'm also very grateful for the easy claim forms and quick response from VPI. It's wonderful to have kind people in the world. Thank you from my heart.

I have had VPI Pet Insurance for at least 14 years. I have never had an issue with submitting or payment of a claim and have and will continue to recommend this insurance for other pet owners.

Embrace Pet Insurance is a life saver, we invested about $550 into the medical/wellness for our puppy and so far in 4 months Embrace has paid out as much as we invested. I'm certain that we will exceed the return on our investment over the full year. I will be re-purchasing when our policy expires. Our pup has constant ear infections, we adopted her 5 months ago and she's had at least 6 ear infections since. Without this policy, between that and her spaying, we would never have been able to get her the quality healthcare that she needed. She's also being tested for allergies to see if there's something we can do to prevent further problems. I rated the company at a 9 because the processing time for claims can be quite lengthy, especially when additional information is needed and the vet's office says that never received the request (who knows where the ball was dropped) resulting in ever longer processing times. If I were notified then I could proactively get the information from the vet, fax/e-mail it to Embrace, and get the ball rolling sooner. Claim amount is for overall use year to date, same for type of claim and I averaged the time to handle claim.

I have been happy with Pet Best and I tell everyone I see that you are great.

It's nice when things work the way they are supposed to. Our 185 lb, six year old mastiff came down with a sudden systemic infection and spent 4 days in doggie ICU. The cost of ICU plus medications for the month following landed us with almost $7,000 in vet bills. Situations like this are exactly why you enroll with pet insurance: It takes cost out of the equation when trying to save your pet's life. Trupanion delivered on their promise by helping us get the best medical care for our pet without the worry of how we were going to pay for it. Within 4 days of filing our claim with Trupanion, we received an email that our claim had been processed. Within 12 days we received our check from Trupanion. They paid the exact amount we had expected... 90% of our claim, following our deductible. They only disallowed about $300 of the claim. This is far superior to other pet insurance companies we've used over the years for other pets. It's nice when things work the way they should. We highly recommend Trupanion over other pet insurance plans.

It's nice when things work the way they are supposed to. Our 185 lb, six year old mastiff came down with a sudden systemic infection and spent 4 days in doggie ICU. The cost of ICU plus medications for the month following landed us with almost $7,000 in vet bills. Situations like this are exactly why you enroll with pet insurance: It takes cost out of the equation when trying to save your pet's life. Trupanion delivered on their promise by helping us get the best medical care for our pet without the worry of how we were going to pay for it. Within 4 days of filing our claim with Trupanion, we received an email that our claim had been processed. Within 12 days we received our check from Trupanion. They paid the exact amount we had expected... 90% of our claim, following our deductible. They only disallowed about $300 of the claim. This is far superior to other pet insurance companies we've used over the years for other pets. It's nice when things work the way they should. We highly recommend Trupanion over other pet insurance plans.

Very simple claim form. They also have claims express which is where they pay your vet directlyand that's right you just have a co-pay. I love my dog with all of my heart but I will not go broke or into debt for expensive medical bills. They also cover alternative treatments and I can consult with any veterinarian in the United States, Puerto Rico and Canada. Trupanion takes the financial worries away to allow me to make my own decisions for My dog's treatments.

Very simple claim form. They also have claims express which is where they pay your vet directlyand that's right you just have a co-pay. I love my dog with all of my heart but I will not go broke or into debt for expensive medical bills. They also cover alternative treatments and I can consult with any veterinarian in the United States, Puerto Rico and Canada. Trupanion takes the financial worries away to allow me to make my own decisions for My dog's treatments.