A Trupanion for you best fur baby!
Always smooth and fast. So easy to do.
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Claim was paid in 2 business days!
Claim was actioned with 2 business day, and approved very fast. Within a few business days I had money transferred to my bank account. Thank you!
- INSURER:
Furkin
- POSTED: 02/11/2023
- BY: Elyse
- BREED:
- AGE OF PET: 0 - 3
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Very easy to get insured
Was very easy to get my puppy insured!
- INSURER:
Furkin
- POSTED: 02/11/2023
- BY: Luis
- BREED:
- AGE OF PET: 0 - 3
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Great coverage and rates
Easy process to get a quote. Great coverage and rates. Quick and easy.
- INSURER:
Furkin
- POSTED: 02/11/2023
- BY: Gina
- BREED:
- AGE OF PET: 0 - 3
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Pleasant timely answered all my questions.
Pleasant, timely, answered all my questions.
- INSURER:
Trupanion
- POSTED: 02/11/2023
- BY: Mandy
- BREED: Golden Retriever
- AGE OF PET: 4 - 6
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Change in the way Trupanion claims are paid without notice.
2/10/23 I am furious with Trupanion. Today, They have always been a great company to work with. I have 2 med/large dogs. When there is a claim they have always taken off the deductible and then paid 90% of the claim. We've been with them since 2019. I had a new claim for my older dog. I have a $500 deductible. The claim was for $569.06. I am supposed to be getting 90% of the $69.06. Instead, I get an explanation of benefits and it says Trupanion will be paying $12.15. I call to ask why does it say I am only getting $12.15. The girl on the phone said Trupanion changed their policy to be in line with the other pet insurance companies. I asked when it happened and she said last month. I asked how could Trupanion do that without notifing their customers first. She said "Oh they are going to be sending out notices very soon in batches." I asked for a supervisor and of course they were busy and would get back to me.
- INSURER:
Trupanion
- POSTED: 02/10/2023
- BY: Janet
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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The BEST
MetLife is the Best! Fast, courteous service and very communicative thoughout the entire process via email. Plus their sideline tips are very informative. Thanks to all the good folks at MetLife ! Maurice
- INSURER:
MetLife
- POSTED: 02/10/2023
- BY: Maurice
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Don't!
This is an awful company. They screw up what's needed for reimbursement, and you have to fight with them for weeks! They have jacked up the prices so much in 4 years, I'd switch if my dogs current conditions would be covered by someone else. I can't stand this company.
- INSURER:
Healthy Paws
- POSTED: 02/10/2023
- BY: Jenny
- BREED: Double Doodle
- AGE OF PET: 0 - 3
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Takes the stress out of healthcare for our dogs!
Having a pet confronted with a serious health condition is difficult. Balancing the financial impact of healthcare choices for your pet is incredibly stressful. With Pet's Best we've been free to focus on what's best for our dog/family without having to worry how to cover the costs of recommended care. Her care has been covered without question or delay in a hassle-free manner leaving us fully able to focus on caring for our dog and our family. This is the best investment we've made in our pets and worth every penny. I will be a Pet's Best customer as long as I have pets.
- INSURER:
Pets Best
- POSTED: 02/10/2023
- BY: Heidi
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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1 comments
POSTED: | BY: Healthy Paws Customer Service
Jenny - All premiums are based on the rates and rating rules filed and approved by each state’s Department of Insurance. All pet insurance companies, no matter how they market their benefits, will raise rates to keep up with the rapidly rising cost of veterinary care, including specialty and emergency care. We're sorry for any frustration during the processing of your claims. Our customer care team has been in contact with you regarding the issues you have encountered and with an update on your most recent claim. The Healthy Paws Team