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Unexpected illness landed Great Dane in emergency vet clinic. Bill was substantial and Trupanion notified me via email that it was paid before I got home from picking her up! Amazing service!

Unexpected illness landed Great Dane in emergency vet clinic. Bill was substantial and Trupanion notified me via email that it was paid before I got home from picking her up! Amazing service!

My Border Collie mix developed severe glaucoma and required surgery in both eyes. The Embrace staff was always helpful and courteous, I sent my first claims, relatively small ones for the local diagnosis and care, by mail. The review took several days, but i was able to keep track of it online. The surgery bill was faxed, and I was shortly notified of the direct deposit option. The smaller check arrived by mail, and the direct deposit was made a couple of days later. I received an e-mail to make sure that the mailed check had arrived. The fact that insurance covered the major expenses greatly eased the stress of her difficult treatment. She is the first dog I have ever insured, but if I get another, it will also be covered by Embrace. My only problem with the company is that I cannot upgrade her policy without making the glaucoma pre-existing, which of course I won't do.

Embrace Pet Insurance is a way to put those unexpected expenses to rest. The policies are easy to understand and claims are paid promptly. My advice is to buy pet insurance when you don't need it and to ask your vet about the types of expenses you will occur with your pet.

Many months (over a year) after the death of my pet I discovered I had not cancelled my coverage or filed many stale claims. When I contacted customer service, they quickly offered to refund all premiums since the death of my pet and also express their sympathy for my lost. When I told them I had claims for many claims over a year old they said, no problem, send them in. Well I never expected to hear back from them. I was wrong, they credited my credit card account with all the premiums overpaid promptly and processed many years of claims within the month. These are honest and caring people.

When our dog broke his leg we had to pay over $2000 in veterinary costs up front. Having never filed a claim with Trupanion before and expecting the process to be more complicated I phoned and spoke to a friendly representative who explained the process to me. Within a week or so of submitting our claim, our reimbursement was on its way. So simple, so easy, so quick. I wish human health insurance was so efficient. I have recommended Trupanion to many people.

When our dog broke his leg we had to pay over $2000 in veterinary costs up front. Having never filed a claim with Trupanion before and expecting the process to be more complicated I phoned and spoke to a friendly representative who explained the process to me. Within a week or so of submitting our claim, our reimbursement was on its way. So simple, so easy, so quick. I wish human health insurance was so efficient. I have recommended Trupanion to many people.

I've been with Trupanion for almost 4 years and will stay with them for as long as I have pets. The coverage options and policy terms really take into account the needs of the pets and claims process is designed to be as painless as possible. Claim processing times typically take only a couple of days!

I've been with Trupanion for almost 4 years and will stay with them for as long as I have pets. The coverage options and policy terms really take into account the needs of the pets and claims process is designed to be as painless as possible. Claim processing times typically take only a couple of days!

I added my dog Bailey to insurance at the mature age of 11yrs old even though he was healthy I just started thinking he was getting older and may have problems. I wish I had done it sooner in his life but, better late than never. Within 6 mths of getting the insurance I took Bailey in for a symptom. We were sent to a specialist and told we needed several ewxpensive sonograms and blood tests. It was a hige relief to know I had this insurance to help. We spent over $1600 and were pleased with the amount of money we received back into our checking account from Trupanion as their part of our coverage. They even helped with the medicine. Very glad I made this decision.