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Our GSD had to have ACL repair surgery. This was a very expensive surgery, but PetsBest took the worry away. It's well worth it!

Happy to say that out of a $5,000 surgery Healthy Paws paid a bit over $4,000. Certainly could not have had this surgery without the insurance. They even emailed me to see how my dog was doing!

On 12/14/24, our Labrador Retriever, Remi was hit by a car and had some major damage to her rear leg. She's had two major surgeries and if I hadn't had pet insurance I most definitely would've had to put her down. The cost was prohibitive! With my plan, they paid 90% of the cost subject to the $250 deductible and they pay quickly. Their website is so easy to maneuver too. Highly recommend!

"I took my dog Spud in for a check up and to update his rabies shot. Nothing out of the ordinary. When I checked out I also purchased flea & tick meds. I submitted my bill when I got in my car. That was late on a Thursday afternoon. I was paid by Tuesday. Very pleased!"

We are going through a cancer diagnosis and treatment plan with our dog. The vet has been able to submit the documents directly for us and the approvals and payments are coming in very quickly from Pets Plus. It is making a stressful situation easier for us. I am very thankful for the Pet Plus Us group.

I took my Keira in for wellness exam, testa and vaccines. I simply submitted my paid invoice to Petsbest online, and in less than a week, funds were in my bank account. Super easy and stress free.

The Pets Best app is one of the most, if not the most, efficient methods to file a claim. It's very easy and self-explanatory. Furthermore, responses are expeditious as well as reimbursement. I wish insurance companies on the human side were this simple! It's a privilege to have our Bloodhound Peach insured through Pets Best.

My animals are very important. The first time I ever got insurance was through MetLife because I trusted the name. I made it abundantly clear the coverage I wanted. I made the mistake of trusting the MetLife agent to give me what I needed. I ended up with a policy that only covered $2000 which is nothing. If I knew that was the limit of the coverage, I never would have taken the policy because it was definitely not what I asked for. After my dog passed, I was advised I had a death benefit. So, I put the claim in, only to find out it got denied because I reached my $2000 limit, of which they only pay 90% so the actually limit is $1800. My premiums were more than that. Horrible coverage and will never go back.

We purchased what I designed to be "catastrophic" coverage for a young bully breed family member - 2500 ded., 90% unlimited afterward - for a very reasonable price. One ER visit and an allergy diagnosis later, we have exceeded the deductible and are receiving reimbursement. The claims upload process is easy, and our claims have been processed quickly, including a claim for boarding while his Mom was hospitalized and coverage for expensive hydrolyzed prescription food. Any questions/concerns we've had have been resolved by their customer reps, who are available 7 days a week. Getting coverage when our dog was young (7 months) avoided issues with preexisting conditions, as he had none at the time we purchased the policy (as documented in his adoption and wellness care vet notes). And I'm old enough to remember: "Get Met - It Pays" :-)

From filing a claim online to reimbursement it was easy. I didn't get reimbursed as much as I thought when I ran the figures on my own, but the process was simple. Payment went right back to my CareCredit acct.