First claim went smoothly
It went very well. They left me know when the case was open and if they need more information. It took a couple of weeks for the claim to close but if I compare them to my insurance then it seemed about the right length of time. Starting the claim was easy and they did the rest of the hard work.
- INSURER:
Trupanion
- POSTED: 10/16/2020
- BY: Brittnee
- BREED:
- AGE OF PET: 7 - 10
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Top Notch Customer Service
I have been VERY impressed by Embrace's top notch customer service. Every single person I spoke to was extremely knowledgeable and very helpful. When it came to do a review for pre-existing conditions for my rescue, Marco Terrano was very detailed and answered all of my questions via email and over the phone. I am so happy I decided to go with Embrace.
- INSURER:
Embrace
- POSTED: 10/13/2020
- BY: Shelley
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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As usual whenever an issue arises you take care of it.
As usual whenever an issue arises, you take care of it.
- INSURER:
Trupanion
- POSTED: 10/12/2020
- BY: Skip
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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You have always helped us when any of our pets have had issues.
You have always helped us when any of our pets have had issues. Just being there is makes us feel great.
- INSURER:
Trupanion
- POSTED: 10/10/2020
- BY: Robert
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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price increase of 15% is just too big of a jump for a yearly increase
price increase of 15% is just too big of a jump for a yearly increase
- INSURER:
Trupanion
- POSTED: 10/04/2020
- BY: Bob
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Totally satisfied
Just like my previous experiences, service was fast, friendly and payment was what I expected. You guys are great!
- INSURER:
Trupanion
- POSTED: 10/02/2020
- BY: Patricia
- BREED:
- AGE OF PET: 7 - 10
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Easy and quick process
Very easy process, emails and texts kept me informed of the progress of my claims for Allie. And, rapid results, too!
- INSURER:
Trupanion
- POSTED: 09/28/2020
- BY: Donna
- BREED:
- AGE OF PET: 7 - 10
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Excellent insurance easy to file a claim.
Excellent insurance, easy to file a claim. Customer service most helpful & friendly. Love the coverage plans!
- INSURER:
Trupanion
- POSTED: 09/21/2020
- BY: Michael
- BREED:
- AGE OF PET: 0 - 3
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First time I had to turn over a very hefty bill for emergency surgery and she was very easy to talk with and answered my questions.
First time I had to turn over a very hefty bill for emergency surgery and she was very easy to talk with and answered my questions.
- INSURER:
Trupanion
- POSTED: 09/20/2020
- BY: Natalie
- BREED: American Pitbull Terrier
- AGE OF PET: 7 - 10
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Great care and compassion
Very happy with the service and professionalism.
- INSURER:
Pets Best
- POSTED: 09/17/2020
- BY: Claudia
- BREED: West Highland Terrier
- AGE OF PET: 7 - 10
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