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With every claim that we have made, there has been some issue with the invoice or information that we have provided to Embrace. On every occasion, we have had to resend the same information to them several times. In one instance, they repeatedly requested health history for a period that was before my dog was born. I picked Embrace because of positive ratings on this site. They have utterly failed to live up to my expectations. My dog has been insured with them since the day that we got her (I actually began paying for the policy before we got her). I would not recommend this company!

Trupanion is very easy to process claims. They are quick and everything is done on line or by fax The best pet insurance in the world. Thank You!

Trupanion is very easy to process claims. They are quick and everything is done on line or by fax The best pet insurance in the world. Thank You!

had claim forms available for service provider at the time we picked up our dog. the facilities were great about accepting the forms and offered no hassle about faxing for us while we were paying the business office. couldn't have been easier

I have many pomeranians, and some are insured through other companies, and some through Embrace Pet Insurance. Embrace is by far the very best in Coverage, Service, Speed, Caring, Ethics, and Excellence. I could not be happier, and Embrace has stayed true to their Excellent Service for my tiny poms throughout the years. Thank you very much, Embrace!TheTinys tinydogsrule.com

Our Dew is a curious cat. Whenever there is anything happening our Dew is there. He went out on a beautiful Saturday morning in mid November and didn't return. We heard gunshots in the distance, but didn't think they were near enough to be of any danger to our animals. However, Dew didn't come home for 2 days. When we finally found him holed up in our garage, we were so happy to see him, but soon realized there was a big problem. We thought perhaps he had been mauled by coyotes. We rushed him to the vet first thing in the morning where it was discovered he had not 1 but 2 gunshot wounds with the bullet still logged in his neck. The vet was astonished that the bullet hadn't hit any vital organs in his back, nor any arteries. He did however have a shattered scapula. They determined that it was really one bullet that hit him. It went in his side, skimmed upward about 5 to 6 inches, exited his body but reentered at his shoulder, shattered his scapula and logged in his neck just under the skin. They needed to treat him for the infection that had already set in and after 10 days referred us to a Vet in Albuquerque, NM 300 miles away. When we got there the Vet looked at how well he was doing and thought at first that the xrays he had received had exaggerated the damage. Upon review of new xrays he determined that the surgery must be done immediately. To leave it as it was would mean Dew would lose his front leg within less than a year. We agreed to nearly $3000.00 for

Our 14 month old Mastiff was diagnosed with Arthritis. I submitted my claims for the first diagnosis and it took over a month for TruPanion to pay for that claim. However, since then the claim turn around has been much faster. I thank them for helping us with our Young Puppy. She is a joy and we could not do what we do for her without Trupanion

Our 14 month old Mastiff was diagnosed with Arthritis. I submitted my claims for the first diagnosis and it took over a month for TruPanion to pay for that claim. However, since then the claim turn around has been much faster. I thank them for helping us with our Young Puppy. She is a joy and we could not do what we do for her without Trupanion

Our male German Shepherd began hyper-salivating and throwing up one Sunday afternoon and we took him to the emergency vet. He was taken in right away because they thought he had GDE, which is fatal if not treated immediately. Fortunately that was ruled out and he was just ill with flu like symptoms. He was treated and we were able to take him home and he is fine! After some confusion over getting his records from our vet to Healthy Paws, the claim was expedited and paid out in an extremely efficient manner. The customer service was friendly, efficient and concerned for our boy. We did a lot of research before we selected Healthy Paws for our two German Shepherds, and we are positive we made the right choice.

I purchased this insurance for peace of mind and to make sure my pet would be taken care. I have had to use this policy 3 times in the past year and my claim was taken care of every time. I have been totally pleased with this company and will always have my dog insured with them. When needed this insurance will become very handy. Any thoughtful pet owner would purchase this insurance for their pet and Pets Best Ins is the best!