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My dog has luxating patella on both knees. Obviously dogs are either born this way or they do not have it. My dog never showed signs of this. Our vet showed us that she does have this condition but most dogs never seem to be bothered by this. I moved to a different state and a whole new bunch of problems occurred. Her knees began to hurt more, she has allergies to many other things, etc. Trupanion will not help in any way to fix her knees. Not even for medication or hospitalization that might occur. I do understand that the surgery was to fix a pre existing condition but my plan should cover any medication or hospitalization that might occur. Should I just wait until her knees rupture before I get the surgery for Trupanion to start helping? Will it be a new condition then?

Claims process is quick and efficient.

Very easy to deal with, good customer service and paid claim in a very timely manner.

Had a very expensive emergency. Coverage was great . Annual coverage is very good. Worth the money

Coverage is great, claims process is simple but payments take quite a while to receive.

Trupanion did everything they said they would do.

It's great to know that as the bill's pile on, we can have the assurance that the insurance helps to alleviate the situation. I rescue dogs so I never know what there background is so having the insurance gives me piece in mind when taking them in for wellness visits or injuried.

Medication refills for my AKC German Shepherd, Levi are fast and easy. Levi has had Pets Best Insurance sense he was a puppy and he is 3 1/2 years old now.

The insurance is good, but it takes a long time to get a reimbursement. Be prepared to wait for a good while.

Trupanion coverage is what I wanted for my two dogs. I am able to choose my deductible. I can email my forms and my payment is directly deposited into my bank account.