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I keep getting same response saying a email will come saying confirm cancel before I had send cancellation and my refund will be post immediate and still haven't got it been an hour I thought it was insurance for seeing a doctor and you pay 1st and email invoice then they send you a REFUND it never happen far as insurance like death insurance or accident this is great news but seeing a doctor for check up for next shots Not so good when I had to pay 225 for two dogs and can"t get reimbursement or wasn't explain proper that what not cover before I put down on my 70 on policy, again I was told after 30 days if seen in doctor office for a shot or boarder discount they don"t cover Of it covers routine checkups then yes they will be #1

Thank you again Embrace for your lightning fast courteous service! Your staff is such a joy to work with, and your claims service is second to none! The embrace staff even asks about how your pet is doing, they are such wonderful people to deal with during a time when your pet needs them most-they are there! Thank you Embrace!

Amazing how easy it is to file a claim. Sam needed xrays he hurt his hind leg. Within a few days of me submitting the claim I got an email stating the claim has been processed

Our little Yorkie tore his ACL on the left rear leg and had a fluctuating Patella on the right rear leg. We were deeply concerned when the injury happened. Someone knocked on our homes front door and Buddy got excited and ran towards the door and slipped injuring his rear legs on the tile floor. Healthy Paws absolutely took care of everything and now Buddy is fine after his surgery! Highly recommend Healthy Paws! The people their are great!

Embrace comes through for our Shadow every time! The people are very courteous and the claims process is extremely quick! We recommend them to ANYONE who cares dearly for your pet and wants to give them the best care possible. Thank you Embrace staff!!

My dog was attacked by a large dog. He has massive bleeding and a fractured spine. The bill was over $4000. The bill was paid in full by Embrace within ten days. I'm still in shock, this is the best insurance. I wish I could get this coverage for myself. Thank you Embrace you saved me and my dog Keebler.

I always maintain that my best decision in life was getting my loving bullmastiff, Semi (pronounced Simmee). When you adopt a bullmastiff, it goes with the territory that major issues like torn CCLs, back problems, and hip dysplasia are all, most likely, in your future. But I still did not make the decision to get insurance, thinking the monthly fee would not be worth it. Fast forward a year and half of ownership and one $500 vet bill later, I decided pet insurance was the way to go. The second best decision in life was choosing Healthy Paws as my pet insurance, because sure enough, a month after my waiting period ended, Semi jumped off the bed and tore her CCL. Due to a misdiagnoses from a vet, we didn't end up fixing her first left until six months later. But that was not a problem with Healthy Paws, they worked with me the whole time. Semi's size automatically puts her in the TPLO surgery category, and only specialist vets would do. So despite having waiting a bit to fix her leg and having to see a specialist, Healthy Paws, paid for the surgery and all follow-up medications. I had my reimbursement check within one week of submitting her full medical records and the surgical bill. I was very impressed. However, even though Healthy Paws had already been a tremendous asset to mine and Semi's life, when they calming took my worried phone call about covering leg number two, six weeks after the first surgery, they became invaluable. They were more than willing to cover the second surgery, since they had covered the first, and helped me through the whole process. They even went as far as sending me an email after my second claim personally asking how she was recovering since she had, had two major surgeries. With Healthy Paws Insurance, you are not only getting help financially, but you are getting a support system to provide the best care possible for your pet. I cannot say enough about how wonderful they truly have been to us.

IT HAS COVERED HER PLE SINCE HER FIRST EPISODE HAPPENED A LITTLE OVER A YEAR AGO

This pet insurance is absolutely the best! Every claim I have filed has been taken care of in 2 weeks or less. My dogs are like children to me and theirs needs are important to me. I have peace of mind with having this insurance that I can give them the care at the vets office they need without breaking the bank. Other insurance company's can't compare to embrace they are friendly, helpful when you call and speedy process of claims. Simply the best!!!

I have had to file several claims since I have been insured and have been very pleased with the process. I would recommend having pet insurance on any pet. Thank you very much ASPCA!