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Annoyed with how premiums are going up, but cannot complain at all about how responsive and efficient Trupanion is to cover the costs.

Trupanion is exceptional in every way I have encountered. Their customer service, communications, and timeliness throughout the claims process was outstanding and very much appreciated. At a time when you are so worried about your furry loved one, it is tremendously helpful to have one less thing to be concerned about. Trupanion was an incredible partner in supporting Mosley's full recovery. Thank you so much Trupanion!

Trupanion is exceptional in every way I have encountered. Their customer service, communications, and timeliness throughout the claims process was outstanding and very much appreciated. At a time when you are so worried about your furry loved one, it is tremendously helpful to have one less thing to be concerned about. Trupanion was an incredible partner in supporting Mosley's full recovery. Thank you so much Trupanion!

We had Sweet Pea,our 14 MO old toy poodle spayed. Sweet Pea was hospitalized after we brought her home due to major gastrointestinal issues. Her medical care cost $1,250.00 . After Healthy Paws very promptly contacted us with our claim, We were only responsible for about $300.00!It was such a blessing to be working with people that actually care about the well being of our furry babies, especially in such scary circumstances. Healthy Paws was so quick with our claim and made contact with us via email every step of the way. They even continued to check on her well being after it was over. We are so Thankful that we made the decision to get pet insurance for our babies. We strongly recommend looking into Healthy Paws!

The process was quick and easy once I got all my claims sorted out. Once that happened, I got reimbursed very quickly

The process was quick and easy once I got all my claims sorted out. Once that happened, I got reimbursed very quickly

We signed up our now 9 year old Shih Tzu/Bichon Frise mix dog with Healthy Paws just about a year and a half ago. We could not be more pleased with their service! Since we signed him up, our usually very healthy dog has had an eye infection, and "blew out" two of his knees, one a year ago February and then the second in July. He had surgery, followed by physical therapy including hydrotherapy for each knee surgery. He is fully recovered and actually moves better than he did previously! Healthy Paws has done exactly as their contract says. They do NOT pay for preexisting conditions, for exams, or for shots or dental cleanings. They DO pay for treating sickness and injuries, and for meds and therapy including alternative therapies. We chose the $250 deductible and the 90% coverage. Their reimbursement checks have arrived within only a few days of the claim being faxed in. We love them and tell everyone we know of our great experience! Please, please read all the details BEFORE you sign up for a pet insurance. Many of the poor reviews shown here are situations that could have been avoided with a little more early diligence!

Thank you for being so quick, professional and thoughtful. After dealing with human insurance companies lately, you guys are a breath of fresh air!

I first learned about Healthy Paws from my Vet. I am so glad I listened to her. I love these guys. They are always eager to help. Whenever I submit a claim, in a matter of 24 hours I get an email letting me know they received the paperwork and are working on the refund. I have never gone more than 10 days without receiving a refund check from them. Everyone who works there have been nothing but professional and helpful to me. They are always concerned about my dog and how he is doing. I love them....

Hello, I would not recommend Healthy Paws pet insurance. I had read their policy and also called to ask questions if certain conditions were covered. Their reps told me things like ear infections, etc. were covered, but now that I am putting in a claim for a facial fold infection they are denying it saying it is due to allergies. They also say that since my dog is overweight they won't cover things related to that. Well, they can link most things to being overweight so basically I have not coverage for my dog that I have been paying premiums on for years now.