low stress claim process
Having used several other pet insurance carriers of the last 10+ years, I was very pleasantly surprised by the quick and efficient way in which our claims were handled. It took away an aspect of stress that you don't need when you're dealing with a pet's surgery.
- INSURER:
Trupanion Canada
- POSTED: 06/25/2014
- BY: Trey
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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New to Healthy Paws and already a great experience
Just 16 days after we started our coverage with Healthy Paws our dog had a severe and life-threatening allergic reaction to something he ate. We rushed him to our emergency vet not even thinking about insurance coverage. We were so pleased to find that our policy was in effect and the claims process was quick and easy. It really brings me peace of mind to know we can get the best care for our dog when we need it.
- INSURER:
Healthy Paws
- POSTED: 06/12/2014
- BY: Angela
- BREED: American Staffordshire Terrier
- AGE OF PET: 0 - 3
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Excellent Service
Healthy Paws provides a superb level of service, commitment, and personalization that is hard to match. This is our second claim with Health Paws, and once again they made the entire process easy.
I like that claim requests and documentation can now be uploaded online. Communication is also excellent, and they make sure to follow-up to see how your pet is doing afterwards. I have also been impressed with the turnaround time for reimbursement -- it took less than one week from the start of our claim to receiving the reimbursement check in the mail.
I would highly recommend Healthy Paws to anyone considering pet insurance.
- INSURER:
Healthy Paws
- POSTED: 06/12/2014
- BY: Ken
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
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I will recommend Pets Best Insurance to everyone
Pets Best not only covered our recent claim, but paid above and beyond what we expected. Our little dog had to be put to sleep and I just dreaded having to make the call to cancel our insurance on him. But I didn't have to. Based on our claim, Pets Best knew that we had lost him and sent a lovely note, via email, expressing condolences on our loss and letting us know that they had canceled the policy and were issuing us a refund. Not having to make that call, as well as the reimbursement of the vet bills, really relieved some of our burden at a very difficult time. Thank you, Pets Best!
- INSURER:
Pets Best
- POSTED: 06/12/2014
- BY: Kathryn
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Gastric Upset
Belle had a terrible stomach ache that lasted for many days with diarrhea and vomiting. She ended up very dehydrated and needed veterinary care. She spent two nights in the hospital on IV fluids and antibiotic. Her tests did not show any GI obstructions but she did show overgrowth of the natural bacteria in her stomach. She came home with more antibiotics and probiotics. At home she did well for a couple of days and then the symptoms returned. She went back to the vet for a half day of observation and some subcutaneous fluids. She slowly recovered over another week at home and is now back to her normal goofy self.
- INSURER:
Trupanion Canada
- POSTED: 06/10/2014
- BY: Vicki
- BREED: Basset Hound
- AGE OF PET: 7 - 10
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Gastric Upset
Belle had a terrible stomach ache that lasted for many days with diarrhea and vomiting. She ended up very dehydrated and needed veterinary care. She spent two nights in the hospital on IV fluids and antibiotic. Her tests did not show any GI obstructions but she did show overgrowth of the natural bacteria in her stomach. She came home with more antibiotics and probiotics. At home she did well for a couple of days and then the symptoms returned. She went back to the vet for a half day of observation and some subcutaneous fluids. She slowly recovered over another week at home and is now back to her normal goofy self.
- INSURER:
Trupanion
- POSTED: 06/10/2014
- BY: Vicki
- BREED: Basset Hound
- AGE OF PET: 7 - 10
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Couldn't be happier
My lab puppy has had to have 2 surgeries this year, first on her shoulder then on her elbow. I am so thankful that I got Trupanion insurance for her. Going through the claim process and being able to easily talk to someone on the phone has been great. I don't know what I would have done without Trupanion.
- INSURER:
Trupanion
- POSTED: 06/06/2014
- BY: Heidi
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Couldn't be happier
My lab puppy has had to have 2 surgeries this year, first on her shoulder then on her elbow. I am so thankful that I got Trupanion insurance for her. Going through the claim process and being able to easily talk to someone on the phone has been great. I don't know what I would have done without Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 06/06/2014
- BY: Heidi
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Knee cranial cruciate ligament TPLO surgery
Trupanion paid the claim for my dog's knee cranial cruciate ligament (TPLO) surgery exactly as represented, and very quickly! They also paid for the pre-surgery exams and the post surgical xrays. I am very pleased. (My rate did go up $2.50 per month shortly afterward, but I do not know if that was due to the claim or just coincidental)
- INSURER:
Trupanion
- POSTED: 06/04/2014
- BY: Teri
- BREED: Pembroke Welsh Corgi
- AGE OF PET: 7 - 10
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Knee cranial cruciate ligament TPLO surgery
Trupanion paid the claim for my dog's knee cranial cruciate ligament (TPLO) surgery exactly as represented, and very quickly! They also paid for the pre-surgery exams and the post surgical xrays. I am very pleased. (My rate did go up $2.50 per month shortly afterward, but I do not know if that was due to the claim or just coincidental)
- INSURER:
Trupanion Canada
- POSTED: 06/04/2014
- BY: Teri
- BREED: Pembroke Welsh Corgi
- AGE OF PET: 7 - 10
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