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My yellow lab, Hunter, is battling squamous cell carcinoma. It has been a real challenge trying to provide him every opportunity to live a quality life with his time remaining with me. The medical procedures and operations have been expensive, but Trupanion has been true to their pledge to be there when Hunter and I needed them. They approved Hunters last claim within 24 hours of its submission. Trupanion, you have been wonderful! All I can say is thank you.

Our Dog was bitten by snake and needed very expensive treatment and overnight care .The forms were faxed through to the emergency vet. Two days after I submitted the claim I received mail to say 90% of my claim was being paid .

Our Dog was bitten by snake and needed very expensive treatment and overnight care .The forms were faxed through to the emergency vet. Two days after I submitted the claim I received mail to say 90% of my claim was being paid .

Our 3 year old yellow lab Bella began limping on her left hind leg after an afternoon training session. After a few days with no improvement we visited our vet and was referred to a Vet Surgical specialty center. Torn ACL (CCL). Best option for her was a TPLO. Cost was $3250.00. We had taken out insurance a year ago and glad we did now. I was not sure how this was going to turn out so I called customer service and they were extremely reassuring on how to file the claim. Long story short, I submitted claim with all records on line on Monday. I received text they had my claim and by Thursday I had e-mail with EOB and Friday a e-mail saying check was in the mail and then another e-mail inquiring about how Bella is doing. This is the best experience I have had with any insurance and they paid off just like they advertise. No surprise.

You reach a live person when you call, and the person is both polite and efficient. Your concerns are taken care of fairly and quickly. This company actually pays the claims as expected. I highly recommend them.

You reach a live person when you call, and the person is both polite and efficient. Your concerns are taken care of fairly and quickly. This company actually pays the claims as expected. I highly recommend them.

I purchased this policy for my new dog and within 6 months have used it 4 times. All my claims were addressed promptly and paid within a few days. While the claim amounts are typically only 40 - 45 % of the total invoice, I have saved thousands at this point so overall I am very happy with the product.

Have recommended to several pet owners.

Have recommended to several pet owners.

I have had a wonderful experience with Trupanion. They were there when I needed them. It's always been easy to reach them. They have been attentive, friendly, and quick when I've worked with them. They covered my dog's illness and my check came quickly. I am very, very pleased.