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Our claims were processed and we received our checks in a timely manner. So glad I decided to get insurance on our English Bulldog puppy!!

Our claims were processed and we received our checks in a timely manner. So glad I decided to get insurance on our English Bulldog puppy!!

Trupanion = Tru Scam Artists! $40 on a $490 claim! You should be ashamed of yourself! Then they have some disrespectful person from their center call who wont even let me say a word...just wants to argue with me! Again, I will happily be putting on all websites how you do business as well as have filed a complaint against you with the BBB as you should have a D Rating! I am sure there are better companies out there who don't try to scam you once you finally have a claim.

I did a lot of research almost 5 years ago when I chose Embrace. From day one I've been happy with my choice. On one recent claim my 5 year old Miniature Schnauzer, Brody, was diagnosed with juvenile cataracts. I am willing to pay for a premium policy, just like I do for my own health insurance where I know what my deductible is and what my actual coinsurance will be. And my reimbursement will be for the actual cost of treatment. I have been very happy with the care and speed of service....with auto deposit I've been reimbursed within just a few days of my vet faxing our claims. I am a loyal advocate for Embrace and recommend them any chance I can. You will not find a better company to work with.

Awhile back I had VPI for medical. They kept raising rates and reimbursing very little. I decided to switch to Trupanion. At first with a high deducible, which we could rarely meet. We recently decided to substantially decrease the deductible; but obviously increasing the monthly premium by quite a bit. Out dog was getting older (10 years) and thought that at that age he 'might' be having more health issues. Well, just a few months after doing so he has had those 'issues'. At this point we have had well over $6,000 in vet and hospital bills. We are still in the process of his diagnosis/treatment. SO far, Trupanion has been VERY understanding and responsive. We shall see how the future goes, but at this point I only have the highest regard for Trupanion. They appear to be very compassionate and responsive. Time will tell, but at this point they have been MUCH better than the prior insurance company. Our Rocky is a miniature Schnauzer about 10 years old. He has VERY high blood pressure which the 'docs' cannot seem to lower or diagnose the cause. HOPEFULLY...this will be resolved soon. Rocky is our boy; part of our family. And this is VERY stressful times. It is good to know that we have a great insurance company who is there to help us through this medical issue. EVERY time I call Trupanion they are VERY helpful and compassionate. NOT like the other company. My suggestion...give them a shot!!

Awhile back I had VPI for medical. They kept raising rates and reimbursing very little. I decided to switch to Trupanion. At first with a high deducible, which we could rarely meet. We recently decided to substantially decrease the deductible; but obviously increasing the monthly premium by quite a bit. Out dog was getting older (10 years) and thought that at that age he 'might' be having more health issues. Well, just a few months after doing so he has had those 'issues'. At this point we have had well over $6,000 in vet and hospital bills. We are still in the process of his diagnosis/treatment. SO far, Trupanion has been VERY understanding and responsive. We shall see how the future goes, but at this point I only have the highest regard for Trupanion. They appear to be very compassionate and responsive. Time will tell, but at this point they have been MUCH better than the prior insurance company. Our Rocky is a miniature Schnauzer about 10 years old. He has VERY high blood pressure which the 'docs' cannot seem to lower or diagnose the cause. HOPEFULLY...this will be resolved soon. Rocky is our boy; part of our family. And this is VERY stressful times. It is good to know that we have a great insurance company who is there to help us through this medical issue. EVERY time I call Trupanion they are VERY helpful and compassionate. NOT like the other company. My suggestion...give them a shot!!

I still cannot believe how efficient and professional Pets Best is- to me you are an example of how companies should operate and how they should treat customers! Being that our dog Max is my son's Service Dog makes it that much more important-thank you Pets Best!

I have a two year old purebred boxer who has had his share of medical issues. Healthy Paws have been there every step of the way with him and I, and they have been awesome!!!

I used to have VPI and heard about Pet's Best superior payments on a Sirius Radio/Martha Stewart Living show, so decided to switch and I couldn't be happier. Pet's Best seems to pay about 40-50% of the vet bills, much higher than other companies I'm aware of. I signed up my Rhodesian Ridgeback when he was about two or three, and the premium has only moved up slightly in eight years, and is now about $200 a year. Some years we've only done his $100 annual exam, but it has really paid off during the years when there's an incident. Over the last eighteen months, my dog had several mishaps: a bad spider bite and a hygroma following, a trip on the stairs, and he needed some age-related joint care. Pet's Best has paid over $3000 of the bills, nearly half, so it's really paid off. This isn't one of those insurance companies that punish you for using your insurance. My vet keeps my signature on file and files all the claims; the check usually arrives in about a week. In my opinion, this is the best pet insurance out there.

Having used several other pet insurance carriers of the last 10+ years, I was very pleasantly surprised by the quick and efficient way in which our claims were handled. It took away an aspect of stress that you don't need when you're dealing with a pet's surgery.