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My Lucy is a 12 year old West Highland White Terrier. When an infected anal gland abscessed and ruptured, twice, she required surgery. Because she had such a bad infection in the area, her interior stitches from that surgery came loose and six days later she had a second surgery to redo everything. Two months later, a third surgery was required to close a small fistula between her rectum and the anal gland. That was followed by a urinary tract infection, as a result of the other infection in that area of her body and finally, a yeast infection from all the antibiotics. Because my financial situation is not good at present, without Healthy Paws I may have had to have Lucy euthanized, because I couldn't afford the surgeries and follow treatments. I am happy to say Lucy is fully recovered and I couldn't be happier with Healthy Paws.

Several times I have used Healthy Paws, I always have a check within five days, hard to believe in this day and age. The last time was about a week ago while at a park my dog ate something that made her violently ill, we took her to the vet and she was sent to a critical care hospital. They suspect she ate marijuana. She spent the night on an IV and recovered quite well. The big was large, but with 90% of the bill covered by Healthy Paws it was quite manageable.

Quck, easy, dependable and no suprises. Trupanion tells you want they will do, does what they say they will do (pay) then follows up to make sure you received payment. All done promptly and efficiently. I could not be more satisfied.

Quck, easy, dependable and no suprises. Trupanion tells you want they will do, does what they say they will do (pay) then follows up to make sure you received payment. All done promptly and efficiently. I could not be more satisfied.

I have Healthy Paws for 3 of my dogs. I left another insurance because when my dog turned 10 they increased the premium by 60%! I called the State Attorney General. All pet insurance is like human insurance and must be reviewed. You can file a formal complaint to your State Attorney General. Healthy Paws has denied my claim a few times. When I call and talk to someone there and explain my claim they have reversed the denial.

I CANNOT SAY ENOUGH ABOUT HOW COOPERATIVE AND HELPFUL TRUPANION HAS BEEN TO US OVER THE PAST 3 MONTHS CONCERNING THE $15,000+ THAT WE HAVE SUBMITTED TO THEM FOR OUR MEDICAL EXPENSES WE HAVE ACCUMULATED TREATING OUR SCHNAUZER. I HAVE NO COMPLAINTS. I USED TO HAVE VPI BUT THEIR COVERAGE AND COSTS MADE US LOOK ELSEWHERE....SURE GLAD WE DID.

I CANNOT SAY ENOUGH ABOUT HOW COOPERATIVE AND HELPFUL TRUPANION HAS BEEN TO US OVER THE PAST 3 MONTHS CONCERNING THE $15,000+ THAT WE HAVE SUBMITTED TO THEM FOR OUR MEDICAL EXPENSES WE HAVE ACCUMULATED TREATING OUR SCHNAUZER. I HAVE NO COMPLAINTS. I USED TO HAVE VPI BUT THEIR COVERAGE AND COSTS MADE US LOOK ELSEWHERE....SURE GLAD WE DID.

My husband thought I was crazy purchasing insurance for our new puppy. A few weeks ago at 11 months she starting having diarrhea, vomiting and wouldn't eat. We rushed her in to the vet and they took an x ray and thought they saw a blockage. They immediately did exploratory surgery on her. As I had never purchased pet insurance before I was skeptical now that I had to use it there would be some catch. I submitted the invoice the day after the surgery and was EXTREMELY pleased to find out the plan covered exactly what they said they would, plus the check was to us within 2 weeks. My husband now thinks I am not so crazy after all! And I am glad we don't have to make hard choices for our dog because of money. I did a lot of research in companies before going to Healthy Paws and I highly recommend them to anyone wanting to give the very best care to their pets.

After only one year of coverage, my Great Dane tore his ACL and needed a TPLO (the required "fix" for large dogs). He had a recurring infection while healing and needed Dane-sized doses of expensive antibiotics. He also needed the metal plate removed, when the bone healed, to prevent future infections. The total was over $12,000. Embrace covered the agreed 80% (including hydrotherapy which helped him heal more quickly)promptly and without question. The two companies I used in the past can't compare, and I recommend Embrace every chance I get. (In fact, I wish they had a referral bonus program, but at least I'm able to help other pet owners. :)

I have three cats insured with Healthy Paws, two of them are 4.5 and one is 2.5 years old. I've had doubts about getting pet insurance at all at first, especially since I have a cat with a preexisting condition - epilepsy and I thought insurance wouldn't help much in his case. However, it did help when he had a mystery episode of hepatitis this March, unrelated to his other illnesses. This review, however, regards one of my other cats, quite young and perfectly healthy, who just had a very scary fall (inside our home), so bad that he ruptured his bladder and needed major surgery. Fortunately, he's recovering well. In both cases, Healthy Paws handled our insurance claims very quickly and did not hesitate to cover the quite significant bills, as per the policy. It does feel better after going through a scary episode like that and a huge bill (for surgery and hospitalization) to get most of your bill covered by insurance and the check just two-three days after the claim is processed. All in all, I'm very happy with my choice in Healthy Paws. So far, customer service has been great, claims are being processed quickly and fairly.