Find and read reviews with confidence

We never had Pet Insurance before. It certainly has eased my mind when paying vet bills and it certainly helps with my budget.

Always helpful.

The claim process for Pets Best couldn't be easier. I called customer service about a claim years ago, I was questioning coverage and if I should submit it. The rep told me just simply to enter every visit to the vet and they will determine reimbursement for me. That's what I have done and it has saved me thousands. I couldn't be more pleased.

The claim was processed very quickly. I appreciated the updates sent by email on the status of the claim.

This was the 1st time we had a possible claim during an emergency situation. Your staff listened, shared personal experiences and answered all my questions. It was not only great to get answers but with the nature of the emergency having someone who set our minds at ease helped us make better informed choices with regards to our pets care & what we could afford put of pocket. Murphy is on the mend and hopefully we will not have an emergency of this nature again!

It is concerning that the cost of the insurance has risen due to the dog's age (6). We spend a great deal on preventative care which is not covered and the dog is quite healthy now. It seems that there should be some kind of discount when all of the preventative measures are taken. The cost of the insurance most likely is precluding many people from managing the preventative care so that there is a lesser chance of the animal contracting most serious disease which runs up the cost all of the way around. I have to say that I am shopping around for plans that will provide the same coverage, but at a lesser cost. There needs to be an encouragement for people to rescue animals from shelters without having to pay such a high price for adequate care.

I've never been so impressed by an insurance company until I dealt with ASPCA. The efficiency of the company, the ease of filing claims and the genuine concern for the health of my little dog, Ali is impressive and appreciated. I can only wish that I could feel the same about the the service I receive from my own health insurance company.

The VitusVet app makes filing claims simple and easy!

No matter what I have submitted in the past the claim was excepted and what was not covered we knew why

We are so glad that we purchased Embrace insurance. Our dog had a terrible accident. The vet gave us the best course of treatment and the process to submit the claims was straightforward. The explanation of benefits was completely aligned with what we had to pay. No surprises. Thank you Embrace! Our dog is getting better every day.