5
out of 5
Verified
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5
out of 5
Verified
customer service seems dead elsewhere but not at Trupanion.
customer service seems dead elsewhere, but not at Trupanion...every time I speak with a representative, I end the call feeling much better than when I reached out...Alana's skill in this arena is exemplary...kudos to you all for practicing the art of listening and providing helpful suggestions/ideas while being friendly, professional and accurate...
- INSURER: Trupanion
- POSTED: 12/30/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
5
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5
out of 5
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5
out of 5
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Trupanion was there when we needed them.
Trupanion was there when we needed them. An unexpected 2 night emergency hospital stay right before Christmas would have been financially devastating. Thank you for handling our claim so quickly and calmly walking me thru the process.
- INSURER: Trupanion
- POSTED: 12/27/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Best Pet Insurance Ever
Healthy Paws is the best. My dog got violently ill very suddenly and the emergency vet cost a fortune - but Healthy Paws came through with a large reimbursement within 1-2 days. The people there are very friendly, helpful, and knowledgeable. They even sent a follow up email asking how my dog was and sending a big hug to her. Healthy Paws is fantastic and SO worth it because you never know when something can happen - and having them there really reduced my stress level.
- INSURER: Healthy Paws
- POSTED: 12/24/2021
- BY: Paula
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
5
out of 5
Verified
Customer service is very pleasant but as with most insurance companies trupanion drags it's feet paying a claim.
Customer service is very pleasant, but as with most insurance companies, trupanion drags it's feet paying a claim.
- INSURER: Trupanion
- POSTED: 12/22/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
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5
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4
out of 5
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