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Never any problems with submitting a claim. Never any problems with reinversment.

The price is fair. When I make a claim, I just take a picture of the appropriate documents and send them in. It couldn't be any easier than that. Their customer service is great and I have had no issues with them at all. I recommend it to all my friends and family that have pets.

Very quick turnaround from filing to my reimbursement.

Nationwide has been very easy to work with and reimburse quickly for claims. The one negative things would be that the premiums went up after only one year of having them.

My French Bulldog ripped her vulva from repeated scooting. She has allergies. She scratches everything & gets yeast in places! The vet suggested cutting back the wrinkles and skin folds to alleviate moisture and yeast. Nationwide decided her wrinkles are a congenital Defect and refused to pay for the surgery. I could not afford it but had to have it done for the sake If my dog! Nationwide will find a way to twist the symptoms so they fit in the fine print of a congenital defect to avoid paying for surgery. I just got a new puppy and am shopping around for a different insurance company for her. That really sucks.

Nationwide was not the cheapest pet insurance, but their cost was very fair. Unlike many companies, Nationwide covers 90% of the actual cost of your vet's charges-not 90% of whatever rate the insurance company thinks they should have to pay for a vet charge. And they cover meds that other companies don't touch. We have 3 dogs, ages 3, 8, and 13, and we are thrilled with our experience so far.

Ali was awesome to talk to. Helped with things that I didn't even know that I wanted to ask.

So responsive and accurate. Speedy claim processing!

Feel that so far the service has been great!

It was very easy to submit claims and I received payment to my account in few days.