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I wasn't sure about getting pet insurance for my puppy since it didn't seem necessary. However my sister who has an older dog and others had urged me to consider.I really researched all of the pet plans thoroughly and though I didn't know anyone else who was using HealthyPaws decided it really looked like the best option for me. Honestly, my vet was recommending another service but it didn't seem like the plan overall was as good for several reasons. All I can say is my experience has been fabulous. The bad news is my puppy has been sick, ate something that disagreed with him, stepped in something that made his foot swell up, needed some tests, etc. HealthyPaws is SO easy and SO QUICK about processing and payment. I have been shocked. I submit a claim one day and seem to get a check in the mail a couple days later. I am telling all my new pet friends and urging them to try HealthyPaws!

We have been with Embrace for about 5 years and have never been disappointed with their fabulous service. This a wonderful company and we couldn't be happier.

I got Healthy Paws coverage for my French Bulldog Louis when he was seven years old. The monthly payment was reasonable enough, and I felt good just knowing that Louis would be protected in the event that the worst happened. I have 90% coverage with a $250 deductible. Well, just before he turned ten, the worst happened: Louis was diagnosed with a tumor in his brain and on the base of his heart. He had swelling in the brain from the physical presence of the tumor, causing him a great deal of pain. He couldn't walk, he started having seizures; it was heartbreaking. I felt terrified and helpless. The vet neurologist said that Louis would either need a significant amount of treatment to relieve his pain and improve his circumstances, or else he should be put to sleep. In NO WAY was I mentally or emotionally prepared to say goodbye to my sweet boy. The vet said that with the correct treatment, Louis had a chance, and because I had Healthy Paws coverage, I didn't even have to think twice: Louis would get the treatment he needed. He had to get multiple MRIs, an echocardiogram, have a brain surgery to have a shunt placed to remove the fluid. He was in the hospital for almost a week, and now (once his skin heals from the brain surgery) he will be getting radiation treatments. The prognosis after successful treatment is 1 - 2 more good years. None of this would have been possible without Healthy Paws. Healthy Paws covered (or will cover) EVERYTHING (except the standard exam fees) - the hospitalization, the diagnostic tests, the medications, the brain surgery, the radiation treatments - all of it. Healthy Paws without a doubt saved my beloved dog Louis, because I just could not have afforded the treatment that was necessary to give Louis more good time without them. In addition, the vet hospital would submit the claim, and I would hear back from Healthy Paws that same day. So far, I have the check to cover each of the treatments that Louis has received in less than a week. This has made a huge difference, because I have had to put $6000 at a time on my credit card. If the Healthy Paws payments had not come in as fast as they did, I would have been unable to pay for the next round of treatment. I am grateful everyday for the extra time I get with Louis, and without question I have Healthy Paws to thank for it. Signing up for Healthy Paws pet health insurance was the smartest thing I ever did.

Without boring you with the details of our situation, we decided to get pet insurance after spending way too much on our dog's medical needs. Our dog had a surprise diagnosis with a price tag of about $6,000. I did my homework and knew that there was a set amount that VPI would pay for specific diagnoses; my husband did not. I was actually pleasantly surprised about how much we received to cover the costs (just over 50%); my husband was not impressed but that's because he didn't understand how the insurance works. Here's another pleasant surprise: you don't have to submit medical bills and get each bill individually reimbursed. About two weeks after diagnosis we just received the entire benefit from the insurance, even though we experienced the cost of the treatment over 5 months. That helped so much. We are thrilled with this service, even after some misunderstanding on my husband's part.

After our dog sustained a major leg injury and started to show lameness in her rear hind leg, we took her to a specialist for an evaluation. A $4,000 quote later and we were unsure that we would be able to cover the costs of her care up front. After reviewing her policy and contacting Healthypaws, they agreed to not only cover 90% of the cost of her care (per her policy) but also helped us to directly pay the service provider so that we did not have to constrain ourselves with up front out of pocket costs. I cannot express enough how happy we are to have chosen Healthypaws for our pet's insurance needs. Every dime spent on her policy is well worth it for the care, concern, attentiveness, and professionalism of their staff when disaster unexpectedly strikes.

I can honestly say that Healthy Paws has been one of the best companies I have ever worked with - and not just for pet insurance, but any type of company. My pets have been insured with them for over 3 years now and Healthy Paws is always willing to go the extra mile to help our pets when needed. They very quickly and honestly answer your questions and the claim process is so easy, especially with their new smart phone app. Being a Healthy Paws customer gives me the security and comfort in knowing that I can provide the best care to my beloved pets when they are sick or injured. I always highly recommend them to anyone who asks me about pet insurance!!

submitted claim(s) for 4 dates of service on 2/4 and received claim updates almost daily with payment confirmation by 2/12. Although they missed one claim date in all the paperwork. They even covered prescription food for the first 2 months!

submitted claim(s) for 4 dates of service on 2/4 and received claim updates almost daily with payment confirmation by 2/12. Although they missed one claim date in all the paperwork. They even covered prescription food for the first 2 months!

All claims have been well handled.

Gucci, our 9 year old orange tabby had progressively gotten thinner and more anxious over the past year. He was diagnosed with hyperthyroidism and needed expensive therapy to save his life. I was so thankful that I had Healthy Paws insurance. They processed all my claims as soon as I turned them in and had a check in the mail right after. I was amazed at how quick they were. People insurance should take lessons from them! I even received a personal email asking how my cat was doing. Hands down the best insurance company.