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We printed the claim form, the vet completed and faxed it out, and within a week a check was in our mailbox. So quick and easy!

We printed the claim form, the vet completed and faxed it out, and within a week a check was in our mailbox. So quick and easy!

My dog began having cluster seizures, we immediately took him to a reputable neurologist. The hospital wanted a $5500 deposit for the care and testing to see what was going. Not having it available right away we panicked. Trupanion was able to rapidly pre-approve my dog for the care that he needed and spoke with the hospital to ensure them he was covered and the claim would be paid. He was then diagnosed with a brain tumor after the MRI. The doctors said he could have up to 6 months left to live. Thanks to Trupanion I have my boy at home and back to himself for as long as he has left. The value of their service is truly priceless.

My dog began having cluster seizures, we immediately took him to a reputable neurologist. The hospital wanted a $5500 deposit for the care and testing to see what was going. Not having it available right away we panicked. Trupanion was able to rapidly pre-approve my dog for the care that he needed and spoke with the hospital to ensure them he was covered and the claim would be paid. He was then diagnosed with a brain tumor after the MRI. The doctors said he could have up to 6 months left to live. Thanks to Trupanion I have my boy at home and back to himself for as long as he has left. The value of their service is truly priceless.

We live in the mountains and our dogs are constantly outside running after squirrels, leaping over logs and through the brush and as a result we have had to deal with several ACL tears. Our Lab had 2 tears and our Aussie had one. TPLO surgery is expensive and so when got our Springer we looked into pet insurance. We did some research and talked to people who had insurance and the name that kept coming up was Healthy Paws. So, we signed our Springer up. That was probably one of the best decisions we’ve made. Dexter has just gone through his 2nd ACL surgery and Healthy Paws has been great through both surgeries. Each claim was processed immediately and we had our checks within a week from the surgery dates. Plus, they really seem to care about Dexter, sending us e-mails asking us how he is doing. I highly recommend Healthy Paws for anyone who has a pet. They are the epitome of what an insurance company should be.

When I was researching pet insurance companies, I looked at a lot of them, searching the policies, and the user comments. I know I chose right. When I submitted my claim, on their easy-to-use app, I wondered how long it would take and if I'd end up chasing them down by phone. Imagine my delight to get email updates every step of the way, letting me know what Happy Paws was doing and what I needed in order to complete the claim. Imagine my amazement, after two short days,to learn they had completed my claim and sent the check, which arrived promptly. My dog was really hurt. She had great treatment from her vet, and excellent customer service from Happy Paws. I wish human health care was as easy and good.

I submitted my claim for wellness care and within days was approved and notified that my reimbursement was on it's way. They even encourage direct deposit of the refund.

I was relieved to have Trupanion quickly review the claim and not cause any delays or play games. Much better than my own health insurance!

I was relieved to have Trupanion quickly review the claim and not cause any delays or play games. Much better than my own health insurance!

My 10 year old Golden Retriever Jack tore his ACL and had major surgery to repair. I have had VPI insurance for over 5 years, but had never used it. Within 3 days of Jack's tear, he was in for surgery, my Vet filed the paperwork the next day and I received a claim check within 2 weeks. I agree with other reviewers on this page, that you should do your due diligence on the policy and understand the reimbursement. I did not and once I started reading the policy, I had low expectations. Jack's surgery was over $4,000 and in the end I received all but a small deductable. I couldn't be happier with the claim process and outcome.