Find and read reviews with confidence

Liked Vpi love nationwide!!!

I’m very impressed with AKC Pet Insurance. I recently submitted a claim. They processed it in a timely manner, were very pleasant when I had a question, and covered what I expected. I’d highly recommend them.

Great service, ease of claim, and timeliness and convenience of reimbursements

I submitted the claim online after scanning my documents. It was very easy to follow the instructions and I immediately got a confirmation email that my claim was received. When I didn't hear anything regarding my claim, I called your office and the representative was very helpful and honest about why there was a delay in my claim. I received a decision about my claim a few days later.

Pets Best has always provided me with excellent customer service. From the ease of submitting claims online to their keeping me well-informed of the status of my claims, and fair payments with direct deposit, they make the whole process a breeze. My last claim was for the hospitalization of my dog with heart disease and subsequent euthanasia. It was a big bill (over $3,000) and they paid the majority of it based upon my coverage within a week of submission, which I really appreciated. Then they sent me an email of condolences and automatically canceled my policy so I didn't have to deal with it at this difficult time. I wish all businesses would function like Pets Best. They are truly the best pet insurance around and I highly recommend them to anyone needing insurance.

Hugs to Embrace for being there for me and my little guy Petey. I have an easier time with Embrace than with my own insurance.

You never expect your dog to have issues right from the start, but unfortunately my pup did, and thankfully I had Nationwide Pet insurance to help pay the unexpected vet bills! So glad someone suggested this company to me! It is very easy to submit claims and you can opt to get payment electronically, which I love! Very happy client!

Your insurance for pets gives me peace of mind. Knowing that I can care for Zoe better having insurance. You guys are a big part of keeping my dog healthy and happy, and I thank you for offering this type of insurance. If I could hug you guys I would. My sincerest appreciation to you all. Me and Zoe thank you for all the help you have given us with her care.

I had been planning on cancelling my policy that I held for a year once 2019 began as my cats are both very young and never ran into any issues. I kept putting it off though as I kept saying to myself "what if?" Less than a month into the new year one of my cats developed an issue that required multiple trips to the vet including multiple X-Rays and new medication. I sent the required forms in and after about a month Nationwide responded for each particular claim. The first time I was asked to provide additional information for the separate claims, and after about a week or so Nationwide responded positively. All in all I submitted roughly 3-4 different claims for this event over a two month period. Each claim takes roughly 30 days for review and if additional information is requested it is about another week or so. They were very clear and concise about what is and is not covered under my plan so I was not surprised when I was given claim quotes. This experience plus the desire to see my pets protected for their entire lives has made me decide to keep my plan.

I have been very happy with the claim service from Nationwide and have been and will continue to recommend them to others.