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Dominique was wonderful! Helped me straighten out my issue and was very caring and concerned for my pets wellness!

Embrace reviewed our claims efficiently and we received reimbursement for all covered medical expenses promptly when our dog became very ill last year. Customer service is always very helpful in answering questions.

I am writing this review to say how happy we are that we have Healthy Paws pet insurance! You never know (or even think) you are going to need it until something does happen and you are faced with a decision on whether or not you can afford to give your pet the medical attention it needs. Our sweet dog Marley at 2 years old tore her CCL on her right leg. We were heartbroken! Not only that but we never thought that something like this would happen to a young and healthy dog! We immediately called Healthy Paws customer service to confirm we were covered should we decide to get Marley TPLO surgery and after Healthy Paws reviewed our file they assured us that it was. It made our decision to give Marley the medical treatment she needed very easy. After Marley's surgery we submitted the claim via their app (by taking a picture of the bill), it was approved in about 2 weeks (we were told the initial claim takes longer than subsequent claims because they need to review the file) and then we were issued a refund (less our deductible $250 and in the policy percentage amount we purchased which was 90%). They do not cover vet visits but we knew that going in. We also received an email from Tim at Healthy Paws Client Services to see how Marley was doing after her surgery. Around the time Marley was completely done recovering from surgery on her right leg we noticed that she was limping on the left leg. We were warned by the vet that there could be a chance she can tear her CCL in the other leg and that is exactly what she did. Again we called Healthy Paws to confirm we were covered. Honestly we were in shock that we would be going through this again but could rest assure that with the insurance we could give Marley the surgery she needed. If we did not have Healthy Paws Insurance Marley's quality of life would be very different. I can't stress enough how easy it was dealing with Healthy Paws during a time when we needed to focus on Marley's recovery. We have shared Marley's story with many of our friends and family and highly recommend getting pet insurance through Healthy Paws. We will continue to recommend Healthy Paws as a must have for a pet owner, it was the best thing we could have done for Marley.

I am writing this review to say how happy we are that we have Healthy Paws pet insurance! You never know (or even think) you are going to need it until something does happen and you are faced with a decision on whether or not you can afford to give your pet the medical attention it needs. Our sweet dog Marley at 2 years old tore her CCL on her right leg. We were heartbroken! Not only that but we never thought that something like this would happen to a young and healthy dog! We immediately called Healthy Paws customer service to confirm we were covered should we decide to get Marley TPLO surgery and after Healthy Paws reviewed our file they assured us that it was. It made our decision to give Marley the medical treatment she needed very easy. After Marley's surgery we submitted the claim via their app (by taking a picture of the bill), it was approved in about 2 weeks (we were told the initial claim takes longer than subsequent claims because they need to review the file) and then we were issued a refund (less our deductible $250 and in the policy percentage amount we purchased which was 90%). They do not cover vet visits but we knew that going in. We also received an email from Tim at Healthy Paws Client Services to see how Marley was doing after her surgery. Around the time Marley was completely done recovering from surgery on her right leg we noticed that she was limping on the left leg. We were warned by the vet that there could be a chance she can tear her CCL in the other leg and that is exactly what she did. Again we called Healthy Paws to confirm we were covered. Honestly we were in shock that we would be going through this again but could rest assure that with the insurance we could give Marley the surgery she needed. If we did not have Healthy Paws Insurance Marley's quality of life would be very different. I can't stress enough how easy it was dealing with Healthy Paws during a time when we needed to focus on Marley's recovery. We have shared Marley's story with many of our friends and family and highly recommend getting pet insurance through Healthy Paws. We will continue to recommend Healthy Paws as a must have for a pet owner, it was the best thing we could have done for Marley.

I have a cancer-only policy for my greyhounds. Two of them were diagnosed with osteosarcoma (bone cancer) within a 2 month period. Pets Best was exceptionally helpful, kind, compassionate and efficient. They helped me through a process that I imagined would be difficult - it was actually very straightforward to submit my claim.. I was grieving the loss of my two boys and they made the process of reimbursement very hassle-free. I also felt that they were extremely considerate and caring. They genuinely wanted to help me . Very impressed and pleased, and I've added coverage for our 2 new greyhounds.

As always Trupanion was wonderful! My claim was handled quickly and efficiently. I would recommend Trupanion to anyone.

Carmen could not have been more kind, compassionate and helpful!!! At a time when our family is so concerned and worried about our Lucy she spoke with such heartfelt sincere concern, it was truly amazing how beautifully she handled my call!! Thank you Carmen and Trupanion for easing our pain during such a difficult time.

She was so helpful and kind! So far so good with you guys!

Embrace has been there for our two dogs for most of their lives, and thanks to their care and support, our best friends are thriving into their senior years. Our eldest, Nelli, contracted an immune deficiency virus a few years back and Embrace made sure she had the care and access she needed to make a full recovery. When our youngest played too hard and knocked her teeth loose, they were there too. Customer service is excellent, responsive, and attentive. Thank you for all you do.

I signed my kitten up for Healthy Paws insurance when I got her in September. Flash forward a couple months to January and she was diagnosed with a polyp in one ear and fluid in both ears. This led to swelling in her throat that was obstructing her breathing. Several visits to multiple vets, a ct scan and a surgery racked up thousands of dollars in bills. Healthy Paws paid out 90% on it, just as promised. I'm so thankful and relieved to know that my family can provide necessary medical coverage for our sweet girl without having to worry about financial strain.