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I researched several different pet insurance companies when I got my new kitten, Thyme, about a month and a half ago. I combed through reviews and compared prices and benefits before deciding on Healthy Paws. They had great reviews and coverage compared to other companies, and from the reviews they seemed to really care about the pets. A few weeks later I got a new couch and Thyme found out he could jump to the mantle from the back of the couch. I had made a note to figure out a different arrangement in the living room to keep him from getting up there, but hadn't gotten around to doing it. The day after we got the couch Thyme went to jump down from the mantle, and got caught in the cords from the blinds that are next to the fireplace. I immediately knew he must have broken something because he was meowing in pain. When I took him to the vet I found out he had broken his front leg just below the shoulder joint and had to have a $3000 surgery to correct it. They said that without the surgery the leg would eventually have to be amputated. My vet referred me to an orthopedic surgeon, and they were able to do the surgery that day. I filed the claim for his initial visit that day(it was a Saturday), and filed the claim for the surgery itself the following Monday night after I brought him home. Both claims were approved by Tuesday afternoon, and I received the reimbursement checks by the following Saturday(a week after I submitted the first claim). I was amazed not only by the speed with which my claims were processed, but also with their concern for Thyme. I was very touched to receive an email from Healthy Paws checking on Thyme after his surgery. I have never heard of an insurance company checking up on a patient's well being after a claim. All of my future pets will be insured through them, as well, and I have been letting my friends and family know what a great company they are. To Healthy Paws: Thank you so much! I don't know what I would have done without you.

So glad to have the insurance policy to help cover the surgical bills when our Dachshund had surgery. The claim was sent in and within 2 weeks, we had an 80% refund. The claim dept. keeps you informed by email of the progress and you can also check online for the status. We have had several claims for our 2 pets and for the 3 years we have Embrace coverage, we have always had good service.

Our French bulldog ruptured a disc in her neck. She has rushed to the vet, who informed us what would needed to be done, the cost without healthy paws would of been over $5500. We called healthy paws, to inform them of what was going on, they could of been more helpful. Our pup has had a successful surgery and is recovering well. Healthy paws gave us the opportunity to focus of our pups health with our worry about the cost. We are extremely grateful for Healthy Paws and would highly recommend them to anyone looking at getting pet insurance.

I actually had been delaying filing a claim for allergy costs for my dog that had been building up thinking it would be a big hassle. I was pleasantly surprised at how easy and smooth the process actually was. Thank you Trupanion!

I actually had been delaying filing a claim for allergy costs for my dog that had been building up thinking it would be a big hassle. I was pleasantly surprised at how easy and smooth the process actually was. Thank you Trupanion!

Our sweet Golden Retriever mix has had a string of bad luck! Two ACL tears within a few months apart!! We are so thankful that we have Healthy Paws Pet Insurance...as these are quite expensive surgeries that also require follow up care and rehabilitation. Knowing that we have insurance eases the burden and frees us up to focus on her recovery and to get her the best care possible. She will be back in action in no time! And thanks to Healthy Paws for making the claims process so easy!

To be honest, I have always hated insurance companies. My experience with others had me feeling that they took your money, then stalled and made excuses when you needed them. Not so with ASPCA Pet Insurance! They were there for me when I needed them, not just financially, but supportive, personal and caring. The response to my call informing them of a project $3000 breast cancer surgery for my 11 year old Siamese was, That's what we're here for. You just get Goth what she needs." The repayment was prompt, without red tape, and directly deposited to my bank account. Then they phoned to find out how she was doing! My daughter's comment was, "Wow! That's like having your human Heath Insurance adjuster someone whose kid has leukemia!" She's right. We ended up far over our yearly limit, but that's okay. The $3000 they covered meant I still had funds to cover the complications that arose.A final note: if you get a female kitten, get her spayed before the age of six months! I could have spared Goth all this pain. I didn't know and I wanted to breed her. I can't undo my mistake, but I can spread the word.

I have had the Level 2, Illness and Accident coverage on three of my dogs. It has definitely come in handy a few times. I like the online claim form. Claims are processed and paid quickly.

Pets Best Insurance is a must-haves for your beloved pets. They are very professional, the claim process is straigh-forward, and the payment is prompt. I have been with them for many years, and have been extremely happy with the service. I recently lost one of my dogs, and they even called to offer their condolences. I was touch.

Our little Boxer had a life-threatening bout with IMT after her spay. Thankfully, she survived, but her bills were in excess of $4K. Trupanion processed each claim within one week of submission and our reimbursement checks arrived just as fast. This is one of the best investments we've ever made! We love our pets and are so pleased to have a reasonably priced tool that helps us take care of them responsibly and completely. I only wish our human health insurance worked so well!