Claim response
Our dog has been covered by Trupanion since he was a puppy. He has been healthy until recently . Now that he is 11 years old and having health problems I have had to make some substantial claims. So far Trupanion has been prompt and fair in responding to them.
- INSURER:
Trupanion
- POSTED: 03/29/2023
- BY: Robert
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: Over 11 years
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Claims
Simple and Fast processing,
- INSURER:
MetLife
- POSTED: 03/29/2023
- BY: Roni
- BREED: American Bully
- AGE OF PET: 0 - 3
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Great Experience
From the start of my introduction to Metlife Pet Insurance through claim reimbursement was a breeze. The information was comprehensive online, and the agent was professionsl, courteous, respectful, patient and quite knowledgeable. All of my questons were completely answered and thorough with the agent's responses. The process was easy, fast, and efficient. I have no complaints whatsoever. The ease of signing up and receiving my first reimbursement for my claim was excellent. I highly recommend Metlife Pet Insurance to all pet lovers (cats, dogs).
- INSURER:
MetLife
- POSTED: 03/29/2023
- BY: Mikel
- BREED: Domestic Short Hair
- AGE OF PET: 0 - 3
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Sign in was fast and easy!
it was quick, easy and service was excellent during the phone call
- INSURER:
Trupanion Canada
- POSTED: 03/29/2023
- BY: Marilyne
- BREED: Domestic Shorthair
- AGE OF PET: 0 - 3
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Highly recommended
Very friendly staff, available 24/7 to help
- INSURER:
Trupanion Canada
- POSTED: 03/29/2023
- BY: Alyssa
- BREED: Domestic Longhair
- AGE OF PET: 0 - 3
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In last month claims for my cat and my dog.
In last month claims for my cat and my dog. My cat directly through her vet and the dog by submitting online. Easy peasy. Both have received care I could not have afforded without Trupanion. I recommend all the time.
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Hit or miss has been my experience
Previously had excellent service. This past claim took around a month and so much was not covered that should have been.
- INSURER:
Trupanion
- POSTED: 03/29/2023
- BY: Megan
- BREED:
- AGE OF PET: 0 - 3
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Trupanion is fair, fast, accurate
Trupanion processes claims quickly and accurately. On the rare occasion we've needed to clarify a claim, Trupanion is very responsive.
- INSURER:
Trupanion
- POSTED: 03/29/2023
- BY: Cynthia
- BREED:
- AGE OF PET: 0 - 3
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1 comments
POSTED: | BY: Valerie
I love MetLife for my pet insurance, it's very easy to submit claims , payment is quick, customer service is very courteous and all around a great experience for us. I recommend MetLife to everyone!