Wish I’d have done it sooner.
Well worth the money, and the claim process is fairly easy, especially after the first time. Just make sure you get a good itemized bill to submit, either way what little trouble I had to start with was easily worked through. Since then it has been a breeze submitting claims through the app.
- INSURER:
MetLife
- POSTED: 03/01/2023
- BY: Mark
- BREED: Cane Corso
- AGE OF PET: 7 - 10
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Customer service has been helpful and kind this far.
Customer service has been helpful and kind this far. Tina was great.
The reason why I havenât chose a 10 is because I have not had to make a claim with trupanion yet so I donât know the entire story just yet!
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The amount went towards our deductible at our last appointment but we like the coverage and the direct billing.
The amount went towards our deductible at our last appointment, but we like the coverage and the direct billing.
- INSURER:
Trupanion Canada
- POSTED: 03/01/2023
- BY: Sharon
- BREED:
- AGE OF PET: 0 - 3
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Trupanion!!
Was very easy to sign up and when I had questions the chat feature was great!
- INSURER:
Trupanion Canada
- POSTED: 03/01/2023
- BY: Holly
- BREED: Labrador Retriever (Chocolate)
- AGE OF PET: 0 - 3
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No Words to accurately describe how horrible
The company is shady and they just want money. If you look at the reviews on Yelp and BBB you’ll see plenty of complaints. When I filed complaints with the BBB it showed 24 complaints in the last 3 years, 22 of those in the last YEAR. They gave me misleading information to get me to sign up and then told me something different after I signed up. If you read the reviews on Yelp and BBB you’ll see similar stories. Stay away.
Also, if you leave bad reviews they just copy/paste some BS answer without actually reading what you wrote or listening to you. The worst and then some.
- INSURER:
Pumpkin
- POSTED: 02/28/2023
- BY: Martha
- BREED: American Domestic
- AGE OF PET: 7 - 10
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Excellent service and timing of claim
This is my first pet where I purchased pet insurance. I was very happy I did, as my cat had a mast cell tumor that needed to be removed. I submitted my claim with Pets Plus US and there were no issues with my submission. It was reviewed and processed in 2 weeks, money in my bank account. I would definitely recommend this company for pet insurance. One item to note that Pets Plus Us has a yearly deductible, where other pet insurance companies you have to pay the deductible each time you put in a claim.
- INSURER:
Pets Plus Us
- POSTED: 02/28/2023
- BY: Esther
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Pet claims
Its so easy to submit a claim and the "wait time" is quick. MetLife Pet Insurance is prompt, convenient and the C/S department is extremely helpful.
- INSURER:
MetLife
- POSTED: 02/28/2023
- BY: Joanne
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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We had Banfield they wanted money not care
I likecare credit type plans. Pay each time you come plow cost help plan
- INSURER:
AKC
- POSTED: 02/28/2023
- BY: Lori
- BREED: Australian Cattle Dog
- AGE OF PET: 0 - 3
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Good customer service
Good Customer Service, spoke to Janet P and she was able to provide me reasonable answers to my questions.
- INSURER:
Furkin
- POSTED: 02/28/2023
- BY: Farzin
- BREED:
- AGE OF PET: 0 - 3
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Twelve years with Trupanion
During the 12 years that our Gwynna was insured by Trupanion, I always received prompt claims service. The few times that I had to phone Trupanion, I was impressed by the kind
& thoughtful people who helped me.
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