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I've had Trupanion for Sydney since day 1 and have always been very satisfied with your service and responsiveness.

I am very happy with the quick response from Trupanion. Very professional.

Brittany was very informative and patient with a complicated pet situation and communicated and managed everything very well. Excellent worker.

My claim was handled quickly and efficiently. I have had Trupanion for about 7 yrs and I am completely satisfied with this service. I always recommend this insurance to other pet owners.

So happy I've got my kitties enrolled with Embrace years ago . For most if their lives we didn't have any health issues but in the last couple of year things have changed. We dealt with cancer and kidney failure. Thankfully there are life saving treatments available and thank God we had Embrace to cover the costs. They've been great : premiums are very decent and they have an excellent coverage. Policies are very easy to understand and we never had a bad surprise when submitting the claim. It's easy to submit them. Processing time is very short, same as the payment. The website is great, you can follow the progress of the claim. All together EXCELLENT . Very happy with them. Highly recommended

Dominique was wonderful! Helped me straighten out my issue and was very caring and concerned for my pets wellness!

Embrace reviewed our claims efficiently and we received reimbursement for all covered medical expenses promptly when our dog became very ill last year. Customer service is always very helpful in answering questions.

I am writing this review to say how happy we are that we have Healthy Paws pet insurance! You never know (or even think) you are going to need it until something does happen and you are faced with a decision on whether or not you can afford to give your pet the medical attention it needs. Our sweet dog Marley at 2 years old tore her CCL on her right leg. We were heartbroken! Not only that but we never thought that something like this would happen to a young and healthy dog! We immediately called Healthy Paws customer service to confirm we were covered should we decide to get Marley TPLO surgery and after Healthy Paws reviewed our file they assured us that it was. It made our decision to give Marley the medical treatment she needed very easy. After Marley's surgery we submitted the claim via their app (by taking a picture of the bill), it was approved in about 2 weeks (we were told the initial claim takes longer than subsequent claims because they need to review the file) and then we were issued a refund (less our deductible $250 and in the policy percentage amount we purchased which was 90%). They do not cover vet visits but we knew that going in. We also received an email from Tim at Healthy Paws Client Services to see how Marley was doing after her surgery. Around the time Marley was completely done recovering from surgery on her right leg we noticed that she was limping on the left leg. We were warned by the vet that there could be a chance she can tear her CCL in the other leg and that is exactly what she did. Again we called Healthy Paws to confirm we were covered. Honestly we were in shock that we would be going through this again but could rest assure that with the insurance we could give Marley the surgery she needed. If we did not have Healthy Paws Insurance Marley's quality of life would be very different. I can't stress enough how easy it was dealing with Healthy Paws during a time when we needed to focus on Marley's recovery. We have shared Marley's story with many of our friends and family and highly recommend getting pet insurance through Healthy Paws. We will continue to recommend Healthy Paws as a must have for a pet owner, it was the best thing we could have done for Marley.

I am writing this review to say how happy we are that we have Healthy Paws pet insurance! You never know (or even think) you are going to need it until something does happen and you are faced with a decision on whether or not you can afford to give your pet the medical attention it needs. Our sweet dog Marley at 2 years old tore her CCL on her right leg. We were heartbroken! Not only that but we never thought that something like this would happen to a young and healthy dog! We immediately called Healthy Paws customer service to confirm we were covered should we decide to get Marley TPLO surgery and after Healthy Paws reviewed our file they assured us that it was. It made our decision to give Marley the medical treatment she needed very easy. After Marley's surgery we submitted the claim via their app (by taking a picture of the bill), it was approved in about 2 weeks (we were told the initial claim takes longer than subsequent claims because they need to review the file) and then we were issued a refund (less our deductible $250 and in the policy percentage amount we purchased which was 90%). They do not cover vet visits but we knew that going in. We also received an email from Tim at Healthy Paws Client Services to see how Marley was doing after her surgery. Around the time Marley was completely done recovering from surgery on her right leg we noticed that she was limping on the left leg. We were warned by the vet that there could be a chance she can tear her CCL in the other leg and that is exactly what she did. Again we called Healthy Paws to confirm we were covered. Honestly we were in shock that we would be going through this again but could rest assure that with the insurance we could give Marley the surgery she needed. If we did not have Healthy Paws Insurance Marley's quality of life would be very different. I can't stress enough how easy it was dealing with Healthy Paws during a time when we needed to focus on Marley's recovery. We have shared Marley's story with many of our friends and family and highly recommend getting pet insurance through Healthy Paws. We will continue to recommend Healthy Paws as a must have for a pet owner, it was the best thing we could have done for Marley.

I have a cancer-only policy for my greyhounds. Two of them were diagnosed with osteosarcoma (bone cancer) within a 2 month period. Pets Best was exceptionally helpful, kind, compassionate and efficient. They helped me through a process that I imagined would be difficult - it was actually very straightforward to submit my claim.. I was grieving the loss of my two boys and they made the process of reimbursement very hassle-free. I also felt that they were extremely considerate and caring. They genuinely wanted to help me . Very impressed and pleased, and I've added coverage for our 2 new greyhounds.