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"I had PetsBest Insurance for a couple years before needing to file a claim. When I filed the claim everything was processed and paid quickly. Insurance of any kind is one you have in hopes to not really use it and then when you have to you hope it will pay out like you thought. I would recommend PetsBest to anyone. "

I've been a customer for over 7 years and suddenly and coincidently after my dog has been needing reimbursement for illnesses, they have discontinued my insurance and will only provide me with one that is 3x the price and with way less coverage. Before this change I was paying $50 a month for $1500 per illness/accident. Now they have offered me with $160 a month for $3000 max a year. I cannot change this plan without my dog's current conditions being excluded (what I need the insurance for). I cannot switch providers because my dog's current conditions will not be included. If I were to sign up with the same company for the first time I would pay $170 for $7500 yearly coverage. The kicker is that they knew in December that this was going to happen - before my dog's issues - but only told me in February, 1.5 months before I get to decide if I want to continue coverage. Needless to say, this experience has taught me that this is an insurance company. They are trying to make money, not trying to help me and my dog out.

I have had Pets Best Insurance for the last 25 years for my dogs. I have always been impressed with the ease, communication with claim and the response time of Pets Best Insurance. As long as I have dogs, I will have Pets Best!!!

"I'm so glad I insure my pets with Pets Best. It offers peace of mind knowing I have coverage to protect my furry family."

The process of submitting a claim is simple. The app walks you through the steps. I have the highest coverage available, but I submit everything even if I know it's going to be rejected so they have a record of the cost people pay for things. It's the only way there will be an increase in how much is reimbursed. Payout on flea/tick/heartworm medications and vaccinations isn't very high per year when you consider the true cost of the medications. When I told a vet what was covered, they asked if it was the 1980s.

Happy with the services and coverage

Insurance is only as good as when you need to use it, and Pets Best has proven to be invaluable. I've had pet insurance from them for 8 years with three different dogs, and they are easy to work with and quick at reimbursement. Furthermore, Whiskerdocs is a great resource which Pets Best provides for free. It's a 24/7 service whereby you can call and get advice and information about your pets, especially when you. They are knowledgeable and they also follow up.

This was the first time I have used Pet Insurance and could not be happier. The process was very simple and more was covered than I thought.

I truly love Petsbest. They are quick, easy to use, and so helpful. Customer service is excellent as well with an issue I had. I recommend Petsbest to everyone I know. Thank you guys!

I have called them a couple times during this past year with questions about claims and both times was met with courteous, knowledgeable and professional customer service!