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Jasmine answered my call today and patiently and professionally helped me with my request. Thank you Jasmine.

It's great...never a problem

It's always quick and easy to make a claim. I love that I don't have to do anything else and the payment shows up in my account and I receive a statement showing me how the payment was figured. Thanks!

We've been really happy with our experience with Embrace. I recommend them to all of my friends that have lets.

Embrace is the absolute worst pet insurance. Maybe this is how all pet insurance companies are, and wish I had used someone different. Nothing is covered and everything is "pre existing" or the deductible is never met ($150 which is low). I wish I would have known or been told to take my dog in (first visit) as a "screening or physical". My dog is healthy and my vets exact words were that Jack "is a dog of a lifetime" and have an amazing dog! Instead I took him in for a couple minor issues (not knowing this was a "pre screening"); otherwise I would never have done that. Now I'm screwed for everything. I hate this company and is a waste of time and money. Only reason I don't switch, is because I'm sure everything now will be "PRE EXISTING"! Embrace is great at not covering and paying out. Typical insurance company. Actually, auto and health are higher on my scale as far as "insurance companies" go.

I submitted my claim online and attached a scanned copy of my itemized receipt. I wish there was more room on the online claim submission form to provide details, esp for an ongoing issue. I was notified when my claim was processed via email. I logged in to review the processed claim. My money was deposited into my account the next day. The claim processing isn't as fast as it used to be.

I had forgotten to submit a claim for Rhody's vet appointment from a few months back. Never fear - with Pets Best it was incredibly easy and painless to upload our invoice and make a claim, even months later. They responded promptly and we received reimbursement for over 2/3 of our costs. I am very satisfied we chose Pets Best as our pet health insurance.

Thank you for covering Blossom's medication -so glad I have you on board

I am so happy I picked Embrace for my insurance. Everything is easy to get reimbursed. I have always feared dealing with insurance companies. Most of the time they put you through so many steps. They make my busy life easy.

My dog has allergies and she is on medication. I have to refill her prescription every month and the reimbursement is most helpful.