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5

out of 5

Availability and service.

Availability and service.
  • INSURER: Trupanion
  • POSTED: 01/08/2021
  • BY:
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Willing to assist

The rep was courteous, willing to assist, and maintained a friendly/upbeat tone. She didn't make me feel as if I was bothering her with all my questions.
  • INSURER: AKC
  • POSTED: 01/06/2021
  • BY:
  • BREED: n/a
  • AGE OF PET: 0 - 3

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5

out of 5

Jessica from Trupanion was angel in a storm when my cat Sebastian turned ill recently.

Jessica from Trupanion was angel in a storm when my cat, Sebastian, turned ill recently. She was kind and patient and helped me understand how to get my claims filed quickly and without frustration. She genuinely cared about my baby and followed up with everything I needed to submit my claims correctly. The bonus - Trupanion processed it immediately and paid for everything they said they would. I would highly recommend this company to anyone. In a world of false advertising and pitiful customer service, Trupanion is a shining light!
  • INSURER: Trupanion
  • POSTED: 01/02/2021
  • BY:
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

I was asked a question I answered it & was on my way.

I was asked a question, I answered it & was on my way.
  • INSURER: Trupanion
  • POSTED: 12/31/2020
  • BY:
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Because of how quickly I got my answer.

Because of how quickly I got my answer.
  • INSURER: Trupanion
  • POSTED: 12/28/2020
  • BY:
  • BREED: Boxer
  • AGE OF PET: 7 - 10

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5

out of 5

Because the 1st time around You guys were awesome and I am hoping this time it will be the same outcome My dog is my favourite person.

Because the 1st time around You guys were awesome and I am hoping this time it will be the same outcome My dog is my favourite person. I honestly didn't think I called Trupanion the 1st date happen.. But I was still caught up with what was going on in to get my dog admitted they needed for me to pay $954 before they can start.. got mad at my vet for that... But then I let it go because all I wanted was my dog to be OK.... Some just hoping that this time around with you guys be as great as the 1st time
  • INSURER: Trupanion
  • POSTED: 12/21/2020
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 7 - 10

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5

out of 5

Excellent customer service

Excellent speedy customer service. We tell people all the time what an excellent company Trupanion is.
  • INSURER: Trupanion
  • POSTED: 12/20/2020
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

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5

out of 5

Excellent company!

easy claims and very clear coverage
  • INSURER: Trupanion
  • POSTED: 12/20/2020
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

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5

out of 5

Alway helpful and friendly

Alway helpful and friendly
  • INSURER: Trupanion
  • POSTED: 12/18/2020
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: Over 11 years

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5

out of 5

I don't know what we'd do without you!

I don't know what we'd do without you!
  • INSURER: Trupanion
  • POSTED: 12/18/2020
  • BY:
  • BREED: Chinese Crested
  • AGE OF PET: Over 11 years

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