No matter what I call for your employees are so professional but always personable and willing to please.
No matter what I call for your employees are so professional but always personable and willing to please. Shannon was exactly so and hopefully we will resolve the issue of my mistake.
- INSURER:
Trupanion
- POSTED: 03/03/2018
- BY: Pam
- BREED: Miniature Poodle
- AGE OF PET: 7 - 10
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Alyssa as all your agents with whom I've worked was very helpful in giving me information and searching out the answers to my questions.
Alyssa, as all your agents with whom I've worked, was very helpful in giving me information and searching out the answers to my questions. However, receiving the news that Trupanion will deny the claim because my dog has gingivitis as a "pre-existing condition" was quite a blow. As my vet staff said, "All dogs have gingivitis." And a highly-infected, absessed tooth that couldn't be treated when it was first diagnosed because the dog was undergoing chemotherapy strikes me as a little more than "pre-existing gingivitis." Very disappointing. However, Alyssa remains in my "good book" as polite, sympathetic, and very helpful.
- INSURER:
Trupanion
- POSTED: 03/03/2018
- BY: Penelope
- BREED: Greyhound
- AGE OF PET: Over 11 years
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I recommend you to everyone I know who has pets.
I recommend you to everyone I know who has pets.
- INSURER:
Trupanion
- POSTED: 03/02/2018
- BY: Ellen
- BREED: Silky Terrier
- AGE OF PET: Over 11 years
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Since my dog Petey's diagnosis with Heart Disease about 2.
Since my dog Petey's diagnosis with Heart Disease about 2.5 weeks ago Trupanion has been very supportive. I pretty much didn't know much of how the coverage worked and truthfully never expected to have to use it. From the very first time I spoke with a representative I am so happy that I chose Trupanion. In fact, all of the representative's I have spoken with have taken the time to both inform me and console me at the same time. It's been very comforting. Submitting the invoice and receiving reimbursement was almost effortless. I feel very fortunate that you were recommended to me years ago. Thank you.
- INSURER:
Trupanion
- POSTED: 03/02/2018
- BY: David
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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I depend on Trupanion to help me keep my 4 cats healthy.
I depend on Trupanion to help me keep my 4 cats healthy. They are always a pleasure to deal with and helpful with any questions I have.
- INSURER:
Trupanion
- POSTED: 03/02/2018
- BY: Debbie
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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I recommend you to everyone I know who has pets.
I recommend you to everyone I know who has pets.
- INSURER:
Trupanion
- POSTED: 03/02/2018
- BY: Ellen
- BREED: Beagle
- AGE OF PET: Over 11 years
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I have recommended Trupanion to several friends - think you are a great company!
I have recommended Trupanion to several friends - think you are a great company!
- INSURER:
Trupanion
- POSTED: 03/02/2018
- BY: Leonor
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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I have recommended Trupanion to several friends - think you are a great company!
I have recommended Trupanion to several friends - think you are a great company!
- INSURER:
Trupanion
- POSTED: 03/02/2018
- BY: Leonor
- BREED: Havanese
- AGE OF PET: 7 - 10
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Trupanion employees are absolutely fabulous the only thing I would add to Trupanion is additional coverage for a routine check ups and flea and tick production discounts
Trupanion employees are absolutely fabulous the only thing I would add to Trupanion is additional coverage for a routine check ups and flea and tick production discounts
- INSURER:
Trupanion
- POSTED: 03/02/2018
- BY: Michelle
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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