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I always get way less than expected however James was superb. He was patient and knowledgeable.

This insurance is fantastic. The staff is very helpful and filling claims is easy. They are also concerned about your pet and how the animal is doing. I would recommend this insurance to all pet owners.

Both of my doxies had to have mouth surgery and teeth extracted. It was a very costly procedure. I felt confident knowing my insurance would reimburse me for some of the cost. It's very easy to file a claim. My payment was received in a very timely manner.

Filing a claim though the phone app couldn't be any easier. The response time was excellent and I received a personal call the day after the claim was settled to ask about Dexter's condition. I am very happy with the quality of service and will continue using this insurance.

The best

I’ve been extreme happy with Trupanion. They process claims quickly and have excellent customer service.,

I used to have same insurance for other 2 pets ... now you have totally changed the deductible to per ailment which is totally insane and a huge rip off to us( the consumer who are trying their very best to take good care of our pets...). Even for the lifetime of the pet.. it’s not fair that my two dogs are 10 and their lifetime is really almost over so to make their deductible at $450 an ailment is really ridiculous. We pay you good money each month and getting nowhere. No one has been understanding or logically looking into this as I have made several attempts to explain this dilemma to a few representatives. A discount on two pets or reduction due to the age should be taken into much consideration. I used to recommend you to all of my pet owning friends and aquaintenences—even strangers in pet stores... but now... no more. We will most likely discontinue but unfortunately hold on thinking what if something worse happens to one of them. But to be honest for the amount we have spent already maybe we would just be better off continuing to pay the very expensive vets and just wing it since we never get any reimbursement due to the extreme deductibles. Maybe someone can offer us a better deal after reading this ?? Thank you for listening to a sincere pet loving and return customer for the 4 th time but now very disappointed in your plans. Sincerely Nancy Hickey 201-693-1055

My older girl Iris has arthritis that was really slowing her down. My ASPCA insurance has made it affordable for me to keep her on a regimen of medications that keep her moving comfortably and greatly improving the quality of her life. Filling out the short claim form is simple and my refunds are processed quickly. I would recommend this insurance to all pet lovers!

With this call, as with all calls I have made to Trupanion over the years, I have found their reps to be friendly, patient and helpful.

With this call, as with all calls I have made to Trupanion over the years, I have found their reps to be friendly, patient and helpful.