5
out of 5
Verified
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5
out of 5
Verified
Trupanion has great customer service.
Trupanion has great customer service. They answer claims very quickly. I think that everyone who works there must be a pet ownerâ¦. They get my pain.
- INSURER: Trupanion
- POSTED: 04/21/2023
- BY: Susan
- BREED: Jack Russell Terrier
- AGE OF PET: Over 11 years
5
out of 5
Verified
Chris was helpful and efficient.
Chris was helpful and efficient. She also asked how my cat was doing.
- INSURER: Trupanion Canada
- POSTED: 04/21/2023
- BY: Margaret
- BREED: Mixed breed
- AGE OF PET: 4 - 6
5
out of 5
Verified
4
out of 5
Verified
Lynn is at the mercy of your system.
Lynn is at the mercy of your system. Trupanion stumbled on my claim with the lame excuse that they hadnât downloaded a weeks worth of emails and claims. My 5 year old dog ended up passing away from and inoperable mass and not only was the fact that we had insurance a moot point; Trupanion originally claimed his vet bills were ineligible due to their own confusion and added pressure to an already horrible situation. They ultimately approved the claim but the added chaos is not appreciated. I notice they are never late or have trouble when they want their payment. Sad and disappointing. Not Lynnâs fault but definitely the companyâs.
- INSURER: Trupanion
- POSTED: 04/21/2023
- BY: Claire
- BREED: Mixed breed
- AGE OF PET: 4 - 6
5
out of 5
Verified
5
out of 5
Verified
Brian was very helpful - and as my dog gets older it is worth the monthly payment incase she needs expensive medical care.
Brian was very helpful - and as my dog gets older, it is worth the monthly payment incase she needs expensive medical care.
- INSURER: Trupanion
- POSTED: 04/21/2023
- BY: Amanda
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
4
out of 5
Verified
5
out of 5
Verified
Pet Insurance
I have had Pet Insurance on ALL my animals for well over 20 years. All have had TruPanion as to me, they are the best. I have multiple animals always Currently I have 3 cats and am preparing for 2 dogs....all will have pet insurance. TruPanion is like family to me....the ease, thoroughness and understanding of your situation in placing a claim, talking to someone who truly understands and empathizes with you is wonderful - especially when you are going through it. Please remember, it is not IF something will happen, it WHEN.
- INSURER: Trupanion
- POSTED: 04/20/2023
- BY: Sharon
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
1
out of 5
TOTAL SCAM!!!
Hi! AKC Pet Insurance is a TOTAL scam- please save your money or go with another pet insurance carrier. You basically have to pay for every tier in order for anything to be included. They don't even pay for Exams if your dog is sick....
TOTAL TOTAL SCAM!!!
- INSURER: AKC
- POSTED: 04/20/2023
- BY: Deb
- BREED: Cocker Spaniel
- AGE OF PET: 4 - 6