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I am pleased with PetsBest Insurance and recently insured a new pet with them. I find them to be responsive, fair and review claims in a timely manner. Claims are easily filed. Communication is fast. I will continue using PetsBest as my insurerer.

I could have been directed to the actual portion of my policy that denied my claim, instead of my having to scour through the small print to verify its accuracy.

Why arent dental extractions covered?"

We have been a member of Healthy Paws Pet Insurance since March 2013 and as a pet owner it has been one of the smartest moves we ever made. Whenever we have needed health care for our beloved canine family member Healthy Paws has been there to help provide compassionate, hassle free financial assistance. The last thing you want to worry about when you are concerned for the health of your pet is the medical costs. Healthy Paws Pet Insurance is reasonable, provides excellent customer service, and worth every penny.

In November our 3 year old Yellow Lab Beau ate a box of suppositories. I found him just as he was eating the last one. I immediately checked the internet to see if there could be ill effects and I did not find anything. About 2 days later, Beau would not eat his food (extremely unusual) and went outside and threw up. I immediately took him to the vet and was told to take him to a local animal hospital. Once there, they took blood and determined that his kidneys were shutting down (functioning at 25%). Beau ended up spending 5 nights and 6 days in the hospital and a few follow ups at out vet and Beau is back to normal. I could not be any happier with Embrace. They have paid all the bills(which were rather large) per our policy and paid them in a very timely manner. I would highly recommend Embrace to anyone considering purchasing pet insurance. They saved Beau's life. Thank you Embrace.

Don't get VPI FOR SURE!!!! We had a German Shepherd who was 100% healthy when we got her as a puppy....put her on the highest plan possible and 4 months later ended up getting her fixed. The day after the surgery she all the sudden stopped urinating and was severely blocked in the bladder, moving up into the kidneys. Took her back to the vet, of course, /'f they sent us straight down to GCVS (a specialty hospital that people from all over the US come to for disease, cancer, etc). Luckily it's 45 min from our home, but talk about expensive!!!! Her first 4 days in the hospital cost $4500...including another surgery to relieve blockage. All 3 specialists said that it was NOT caused from the surgery and is so rare that would be normal to be undetected until it actually hit the point she was at. But VPI claimed it was "pre-existing" and wouldn't cover even a single penny! Even after submitting proof of tests and testimonials from all specialtists saying it was not pre-existing...still, not one penny! At this point it was too late to change insurance companies bcuz then it really would be pre-existing. Therefore...after 6 yrs of medical treatment and many hospital stays and surgeries, we've spent over $30,0000 on our dog. Would do it again and again in a heartbeat bcuz she's one of the family BUT ridiculous that we had insurance company that wouldn't lift a finger to help. At all. Never has. By the way VPI...if not being able to urinate was considered pre-existing, common sense has it that she wouldn't have lived. Really?? Didn't know a dog could go 4 months (from the time we signed up with VPI) without peeing...ridiculous excuse if u ask ME! Sadly, we lost our Dakota 3 months ago after battling this rare disease! She died of kidney failure...which the vet agrees they could've possibly found a cure if insurance would've helped and instead used the money out of pocket to use towards research and exotic meds to try. Hmmmm. Prettt sad if u ask me. So now we just got another new puppy (Bentley) who is a 2 month old German Shepherd as well...and as I search for new plans and ask vets for recommendations, almost 100% of them have referred me TO Healthy Paws Insurance... so wish me Luck this time. And I sure hope Bentley is in good hands with them bcuz Poor Dakota was certainly NOT by using VPI. NEVER AGAIN!!!!

Don't get VPI FOR SURE!!!! We had a German Shepherd who was 100% healthy when we got her as a puppy....put her on the highest plan possible and 4 months later ended up getting her fixed. The day after the surgery she all the sudden stopped urinating and was severely blocked in the bladder, moving up into the kidneys. Took her back to the vet, of course, /'f they sent us straight down to GCVS (a specialty hospital that people from all over the US come to for disease, cancer, etc). Luckily it's 45 min from our home, but talk about expensive!!!! Her first 4 days in the hospital cost $4500...including another surgery to relieve blockage. All 3 specialists said that it was NOT caused from the surgery and is so rare that would be normal to be undetected until it actually hit the point she was at. But VPI claimed it was "pre-existing" and wouldn't cover even a single penny! Even after submitting proof of tests and testimonials from all specialtists saying it was not pre-existing...still, not one penny! At this point it was too late to change insurance companies bcuz then it really would be pre-existing. Therefore...after 6 yrs of medical treatment and many hospital stays and surgeries, we've spent over $30,0000 on our dog. Would do it again and again in a heartbeat bcuz she's one of the family BUT ridiculous that we had insurance company that wouldn't lift a finger to help. At all. Never has. By the way VPI...if not being able to urinate was considered pre-existing, common sense has it that she wouldn't have lived. Really?? Didn't know a dog could go 4 months (from the time we signed up with VPI) without peeing...ridiculous excuse if u ask ME! Sadly, we lost our Dakota 3 months ago after battling this rare disease! She died of kidney failure...which the vet agrees they could've possibly found a cure if insurance would've helped and instead used the money out of pocket to use towards research and exotic meds to try. Hmmmm. Prettt sad if u ask me. So now we just got another new puppy (Bentley) who is a 2 month old German Shepherd as well...and as I search for new plans and ask vets for recommendations, almost 100% of them have referred me TO Healthy Paws Insurance... so wish me Luck this time. And I sure hope Bentley is in good hands with them bcuz Poor Dakota was certainly NOT by using VPI. NEVER AGAIN!!!!

I still have no idea which claims got paid. No email communication other than one email that said for one of the claims I submitted, records needed to be requested from the Vet, and never heard anything back on that one or any of the others. All I saw was that money was deposited in my checking account so you must have paid something, but I dont know why."

I have had Healthy Paws for almost 10 years. Im so glad I have it for my dog. I have used it on a few occasions.It is easy to summit claims. They are very fast when they reimbursing you.I have recommended Healthy paws in the past and will continue to in the future. I know my baby is protected .

very quick