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I cannot recommend Healthy Paws enough. They have been lifesavers for my family; we started coverage when we adopted our two dogs as puppies ~7 years ago, and Healthy Paws has been there every step of the way as we have navigated multiple health challenges with each dog. The claims process is straightforward, our reimbursements arrive quickly, and the customer service feels personal. Anytime a friend or colleague brings a new pet into their home, I urge them to get Healthy Paws coverage.

My dog unfortunately needed ACL surgery and Healthy Paws covered everything per the policy guidelines

My experience has been very positive. I had some very big bills and I was not only reimbursed for most of the bills but also done very quickly.

Having Healthy Paws insurance has been a life saver and has saved me probably over $20k in vet bills. My dog has dealt with skin allergy issues, and had 3 surgeries on her ACLs and everything was covered and reimbursed within a day or two. Super easy to submit claims. Highly recommended.

Worst experience with an insurance company ever! I purchased the insurance after my cat developed symptom of pulling out fur, which appeared to anxiety related. Shortly after effective date he was diagnosed with diabetes. Diabetes is not related to alopecia. The claims were denied, I appealed and vet sent in a supporting letter which agreed alopecia is not a symptom of diabetes. The appeal was denied. The denial letter did not provide any information regarding the next stage of the appeal process, or the 30 day time frame for appeal. 6 weeks after I received the letter, I called to get information on the appeal process, and was told the time had expired. Metlife's conduct is disgraceful. Don't waste your money or time.

The care group are kind and caring! Dr.Colon is amazing wouldn't go to any other place for my two furry babies!

My dog Delilah is my baby, and her happiness is really important to me. Healthy Paws has covered almost every issue, things that are common enough in dogs that I would have assumed they’d be on the “not covered” list: ear infections, broken teeth, bloodwork, nausea… Submitting a claim could not be easier, and reimbursements come quickly! I think I’ve submitted 5 or 6 claims this year alone, and I haven’t had to appeal a single one. My dog is happy, and so am I.

Always easy to claim my insecurities , takes about few minutes to fill up all the questions . Never had any problems getting my money back. Money is returned within a couple of minutes. Thank you for your service!

Vet bills can be quite pricey n you don’t realized the benefits of pet insurance until your pet needs care It’s helps with the burden of the expense

I’ve been using this insurance for 3 years and I’m VERY happy with the service. Easy claim process, quick reimbursement, many options for plans and coverage, clear information, good communication. Highly recommend.