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Excellent company to do business with. Easy to submit claims and they are quick to process. Recommend them highly.

I have insured 2 dogs with Metlife , and couldn’t be happier. When I lost my first Basset, Metlife was there for me. Now i’m insuring my second, and already had multiple claims for shots, heartworm meds, checkups and soon to be neutering. Metlife covers it all. Can’t put a price on piece of mind. My pup is worth it, yours should be too. Metlife is definitely worth the price.

It is so nice to be able to submit a claim and have your money back with in a weeks time. Also when ever I have called the person was knowledgeable and helpful. I recommend this company to everyone.

So glad we have insurance. This illness was unexpected and could have been tragic. Brough our male kitty in and got fixed up very fast. So comforting knowing ASPCA would be able to cover expenses for emergency surgery.

I was reading some of the previous reviews and was a little stunned to see how bad they were. I bought pet insurance for my dogs and was delighted to discover that they have a family plan at MetLife which is cheaper and it enables me to get unlimited coverage. We're always hoping we don't need insurance but I did. I had a $6,200 bill for Max and I thought this is going to take a while because it's a new insurance company for us they're going to have to get all of his old records review everything.. I was prepared to wait while my credit cards gained interest. Much to my astonishment my claim was paid today just one week later after the incident and probably 6 days after filing. I didn't have to fight with anyone they covered everything they said they would and the payment was in my bank account less than an hour after I chose my method of payment. I'm so very pleased but I'm a little scared because of all the bad reviews I've read. At this point though I can only recommend MetLife, they have done a really good job for us

At first it was ok. My policy says 80-90% return back. last few claims I’ve received about 40% back they have every excuse mostly they say customary charges. But I’ve been to a few different vets and they say they all charge to much so they can’t pay me. So I reported them through a complaint.

I decided to get some pet insurance after adopting a six-year-old rescue dog. I had to undergo a lot of initial screening and testing for her and subsequent care. I’ve had nothing but a good experience with MetLife and I am glad I decided to get this insurance.

My dog got sick and diagnosed with MUE, scary stuff for us and her. I'm thankful I have Pets Best for these scary times, they made filing a claim easy and informed me right away they received my claim. The only part I feel takes too long is the payout time. Once the EOB is sent I feel the payment should begin processing being that I had to borrow to pay the vet and now need to repay those debts so a fast turn around would be less stressful in a time that I'm already fully stressed. Other than that I have no problems with Pest Best and already have recommended them to several friends and family that have pets.

I submitted two claims yesterday and this morning both have been approved for 90%! Thanks to Trupanion I can get my girl the help she needs. Submitting claims is easy and approval comes quickly.

Claim process was easy and seamless.