Dog's Best Friend - Lemonade!!!
I recently had to take my dog to the Emergency ER after hours when he suddenly could not bear any weight on one leg. At the ER I was comfortable saying Yes to whatever diagnostic tests the vet deemed necessary, knowing that I had Lemonade in my corner! Once we were home with a diagnosis, meds and a plan for action, I started my first claim. My claims person was Alicia C. and she made it SO simple!! She even gave me options for how to send my invoice when I goofed up the first time. The whole process was wonderful; I couldn't be more pleased. And Alicia even ended our correspondence by sending Mr. Bingley a belly rub. Thank you, Alicia C. and Lemonade!!!
- INSURER:
Lemonade
- POSTED: 03/06/2024
- BY: Margaret
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 0 - 3
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Healthy Paws extraordinary overall experience
I searched a lot on pet insurance companies and I’m super happy to have found Healthy Paws. Their app is super easy to use, and you can tell they like to know who their customers are when they ask for a picture of them upfront. They keep you informed all the way, so you’re never wondering if they even got the documents, and I was so impressed on how fast they completed the process and surprised me even more when they wanted to know how my baby was doing after her surgery… Omg! That nice gesture was the cherry on the pie on how the whole experience has been. I highly recommend Healthy Paws as your insurance partner to support you all the way when you need it most. They truly care about you and your pups. Thank you Healthy Paws for such an extraordinary experience!
- INSURER:
Healthy Paws
- POSTED: 02/20/2024
- BY: Claudia
- BREED: Border Collie
- AGE OF PET: 4 - 6
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Fine until your dog needs service
Great plan when you have a young healthy pet that doesn’t need meds, etc but when you start submitting claims, they will double and even triple your premiums. Beware.
- INSURER:
Healthy Paws
- POSTED: 11/16/2023
- BY: Jessica
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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Excellent Pet Service
Outstanding and easy claims service! We have unfortunately had to use our pet insurance for 2 different dogs this calendar year and Healthy Paws processes and pays the claims very quickly without any hassle or unnecessary questions. Could not be happier with this company and their service.
- INSURER:
Healthy Paws
- POSTED: 11/14/2023
- BY: Steven
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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A worthy benefit
I have two precious four-legged babies that have their fair share of health challenges. My Pomeranian was diagnosed with pancreatic disease and my Shepherd has severe allergies. Nationwide insurance was an benefit option through my company that provides employees with some discount in pricing. I have top of the line coverage of 90% reimbursement with a annual $250 deductible. Nationwide is very timely and fair in working with the veterinarian on any diagnosis and providing my reimbursements without any disputes or delays. Like most pet insurance, as long as your furry baby did not have a preexisting condition before taking out the insurance, the plan I have covers a lot of insurance benefits. I gave it a 4 star overall due to the pricing. Due to my furry babies turning 10 in 2024, my annual amounts increased drastically which was a culture shock to my wallet.
- INSURER:
Nationwide
- POSTED: 11/09/2023
- BY: Sharron
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Awesome Insurance
I have never had a problem with any claims processing timely. The claim submissions Is a breeze. I have resubmitted a claim in error. When I called, CSR indicated that I don’t have to worry anytime I send a duplicate claim. They will be aware & not process it again. This insurance is easier than my own insurance & I have a couple of fur babies with some health issues.
- INSURER:
MetLife
- POSTED: 10/26/2023
- BY: Maureen
- BREED: Coton De Tulear
- AGE OF PET: 4 - 6
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Embrace is the best
We just had to put down our amazing cockapoo - Lucy - after 10 years. She had a bunch of medical problems over the course of her life - including needing to undergo 5 major surgeries. She was admitted several times in the weeks before she was put down. Over the course of her life we relied on Embrace MANY times. Every interaction we had with them was excellent! We often needed to use up her entire $ 10,000 policy limits. We NEVER got any push back from Embrace. They reimbursed us quickly and without any jumping through hoops. There is no question we will use them again when we get another dog. They are TOP NOTCH!!!
- INSURER:
Embrace
- VETERINARIAN:
Kevin Ferentz
- POSTED: 10/22/2023
- BY: Kevin
- BREED: Cockapoo
- AGE OF PET: 7 - 10
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Consistent and reliable!
We have had two cats with Pets Best for about 8 years now. Their customer service is consistently reliable and friendly! They have a very easy to use Chat feature which is really helpful for quick Q&A. Their emails from the customer support agents are always timely and informative. The uploading of claims and the submission process is super easy, and their coverage for services and treatments has been excellent. I would absolutely recommend Pets Best without reservation!
- INSURER:
Pets Best
- POSTED: 09/25/2023
- BY: Joshua
- BREED: Domestic Short Hair
- AGE OF PET: 7 - 10
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Quality Pet Insurance
Healthy Paws is good pet insurance. Easy to file claims, no hassle payments, and reasonable rate of reimbursements.
- INSURER:
Healthy Paws
- POSTED: 08/24/2023
- BY: Steve
- BREED: Goldendoodle
- AGE OF PET: 4 - 6
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Pet's Best is the Best!!
My plan has a 90% reimbursement and they have done that with every bill I have submitted, no questions asked. And talk about an easy claim submission process? Always answer questions if you call or email. who knew my 2 year old pit would have a cancerous tumor removed so young? I am sooooo glad I signed up with them and my premium is less than $17 a month! Everyone can afford this and should have it.
- INSURER:
Pets Best
- POSTED: 08/17/2023
- BY: Sharon
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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1 comments
POSTED: | BY: The Healthy Paws Team
Jessica - We appreciate your being part of the Healthy Paws family and are glad we have been able to provide coverage for all of your claims during that time. We realize no one likes any form of premium increase. As our customer care team member covered in your call, premiums are calculated on a state-by-state basis in accordance with filings that have been approved by state insurance regulators. Your premium amount increase is influenced by two primary factors, the increased age of your pet, and the cost of veterinary care services reflected in the claims paid in your specific state. All pet insurance companies, no matter how they market their benefits, will raise rates to keep up with the rapidly rising cost of veterinary care, including specialty and emergency care. We do our best to be transparent regarding annual premium increases by including this information on the "Frequently Asked Questions" page of our website. The Healthy Paws Team