Bella's cancer journey
Bella is an 11 year old westie. She was diagnosed with tcc bladder cancer in June 2023. Pets Best has allowed me the financial support to provide her the best possible treatment for this horrible disease. She continues to receive treatment to help stabilize the tumor and maintain quality of life. I appreciate Pets Best.
- INSURER:
Pets Best
- VETERINARIAN:
Florida Animal Care
- POSTED: 02/01/2025
- BY: Dennis
- BREED: Terrier, West Highland White
- AGE OF PET: Over 11 years
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Best pet insurance
I was able to give my dog the care he needed to save his life thanks to Healthy Paws. The claims process was simple, and reimbursement was fast. I could not ask for better service or care during a stressful time. There are no words to express my gratitude to my pet insurance company.
- INSURER:
Healthy Paws
- POSTED: 01/28/2025
- BY: Kai
- BREED: Flat-coated Retriever
- AGE OF PET: 0 - 3
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Best insurance for your pet
Pets Best is an amazing insurance for your pet. I’ve had to file two claims so far and they have covered both. It’s the first time I’ve ever gotten insurance on a pet and for my very first experience. It’s been really good.
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FRAUD CAUTION
CAUTION DO NOT GO HERE. THEY COMMIT FRAUD. AND CHARGE FEES AND DO NOT REALLY DO THE LAB. THEY DOCUMENT FALSE REPORTS NEVER DONE IN PET CHARTS.
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Reccie's year
"Reccie is a miniature Dachshund. She had several visits to ER and her regular vet for blood in her urine & bladder infections during 2024. We bundled the claims and submitted all at once and payments were made promptly. She (and her parents) are happy! "
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PetsBest review
"An absolutely AMAZING company. It is The Best. Multiple policy options are available with very competitive premiums. Claim processing couldn't be easier and transparent. And as an added benefit, if there is a need to call the customer service line, you actually talk to a real person who is friendly, competent, knowledgeable and helpful in resolving ANY issue. If you are looking for a pet health insurance company, you are wasting your time if you are trying to find a better and more responsive company than PetsBest; such a company does not exist."
- INSURER:
Pets Best
- POSTED: 01/17/2025
- BY: Kevin
- BREED: Shetland Sheepdog
- AGE OF PET: 4 - 6
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Definitely recommend
I don’t typically leave reviews but I never had any issues with MetLife! I genuinely enjoy their great customer service and how they try their best to answer all of your questions, even the stupid ones! As a person who works in customer service, I typically stick to companies that have superior customer service. I discovered metlife because it was one of my former employer’s benefits!
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Christmas Eve Emergency
"My young dog got sick on Christmas Eve and had to go to the emergency vet. Of course, they did lots of tests and procedures to find out what was the problem. After several hours he was able to go home with 2 medicines and orders for his care. Thankfully I had Pets Best Insurance to help with the expense! It was a good Christmas after all."
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Over $400 in charges. only $60 paid
On a $400 claim, Pets Best denied all but $60 saying "wellness maximum benefit exceeded." These were claims for January - when did I exceed my annual maximum benefit for the year? Also, it doesn't appear the unpaid expenses were even credited toward my annual deductible - what a rip-off.
- INSURER:
Pets Best
- POSTED: 01/12/2025
- BY: Jeffrey
- BREED: American Cocker Spaniel
- AGE OF PET: 4 - 6
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Read the fine print
They sure don't tell you they're going to keep all of your money for the deductible. There really is no reimbursement it's a crock.
- INSURER:
Pets Best
- POSTED: 01/10/2025
- BY: Erin
- BREED: Domestic Short Hair
- AGE OF PET: 0 - 3
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