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We’ve never had an issue with Nationwide and have been able to recoup a significant amount of money from our vet bills. Claims are incredibly easy to submit and reimbursement is directly deposited into our bank account.

Filing claims is quick and easy and the refunds are distributed quickly

Submitting a claim is really easy, but it takes up to two days to show on the dashboard which can be a bit confusing. The wellness claims have paid within a few days, which is nice. I had an issue with a sick visit as it requested medical records when I had already send them - this delayed the process a few weeks and I had to call several times to follow up. I wasnt able to track in on the dashboard because it just stayed in the status of "medical records needed". When needing to call, the customer service has been excellent and really helpful. Also I appreciate the entire invoice is reimbursed, whether or not you had to pay the entire invoice a the visit.

We love nationwide pet insurance. My claims are processed quickly and paid out in a timely manner. I don’t stress about taking my babies to the vet anymore because of money.

Because of the ease of communication and friendly representatives.

Cheryl was friendly, knowledgeable and helped walked me through the process of filing a claim for the first time.

Highly recommend this company. They keep their promises. Always professional. Always pleasant and efficient. Claims are hassle-free.

I sent my claim for Lana's vet bills to Nationwide and within a week the claim was received processed and then money was dispersed back to me. I had a great quick experience with Nationwide and I plan to keep their pet insurance. Thank you!

Because you make it simple direct helpful and so nice to talk to people who are patient with you

We are happy with our policy. The reps are knowledgeable and polite.