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I recently took my German Shepherd Mix to the vet and purchased some Flea/Tick and Heartworm medication. I utilized my Wellness Plan for reimbursement of these costs. Even though the costs weren't high, their response to my claim was quick and I was reimbursed 100%! They stayed true to the terms of my Wellness Plan and I'm definitely satisfied. I'm glad I chose to protect my pup with Embrace.

I currently have 4 dogs covered with Embrace and have been very satisfied with them. The only time I've had trouble getting a claim paid was with a new pup who had been added to my policy. Embrace wanted prior records from a chiropractic vet when the visit was his first there. Obviously, no records to be had. After several communications, the matter was resolved. All other claims have been paid quickly. I highly recommend this insurance.

Claims processed in timely manner. Staff extremely co-operative. Recommend this company to anyone who needs petm insurance.

We have a lab puppy who after 3 weeks of having him ate one of our kids toys! After an overnight visit at the vet, x-rays, and medications we were faced with a huge bill. Thankfully the vet submitted our claim to Trupanion with the documentation and without any questions we received a check in the mail for the exactly the amount we had planned for. We paid our deductible and co-insurance. Trupanion is high cost than other programs we looked at however after such a great experience it is likely we will stay put!

We have a lab puppy who after 3 weeks of having him ate one of our kids toys! After an overnight visit at the vet, x-rays, and medications we were faced with a huge bill. Thankfully the vet submitted our claim to Trupanion with the documentation and without any questions we received a check in the mail for the exactly the amount we had planned for. We paid our deductible and co-insurance. Trupanion is high cost than other programs we looked at however after such a great experience it is likely we will stay put!

I have a Great Dane that tore his acl. The surgery is expensive, but I didn't have to worry. I had my check from Embrace before I even took him back to check his stitches (two weeks). If you love your dog, you will love Embrace!

Absolutely outstanding service!!!

It has been stressful enough dealing with a puppy limping, but Trupanion made the insurance/money end of things so much easier! Every time I have called to ask a question, it has been so easy to talk to a person (it's amazing not having to go through an automated system!) Submitting the claim couldn't have been easier and they had it processed, complete and a check to me all in under a week! I highly recommend Trupanion!

It has been stressful enough dealing with a puppy limping, but Trupanion made the insurance/money end of things so much easier! Every time I have called to ask a question, it has been so easy to talk to a person (it's amazing not having to go through an automated system!) Submitting the claim couldn't have been easier and they had it processed, complete and a check to me all in under a week! I highly recommend Trupanion!

I got on with Trupanion 3 months before my dog became chronically ill. He passed 3 months after that, but initially we had no idea how long he would be with us. I am so glad that this sad valley could be a little less deep. Trupanion pet insurance was a large hand of help. Instead of worrying about how I would pay for everything and letting it eat away at what little time I had left with my beloved pet, I could just simply spend uncomplicated time with my precious sweet baby, Cloud. The only blip was early on, it took a little while to get "medical records" accepted before the first reimbursement came through:almost two weeks. But ever since, no issues. I've been getting a 7-9 day turn around on reimbursement from submission of the claim to the check in my hand, which is perfectly easy to float on a credit card with no interest charges. I've never had any other pet insurance, but I'm very please with them and will remain with them for my remaining dog. And any future pets I may have.