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Your employees are so helpful and great on the phone.Kathleen did a great job.

Tim was very professional and courteous during my call. He answered every question and was very sympathetic towards the needs of my dog sonya.

I have a special needs English bulldog and I dont know what I would have done without the Trupanion family to assist with her care the representatives are wonderful and my claims are always processed quickly Cant say enough about them ♥️

Everyone was helpful and prompt payment on any of my claims.

very quick

This is a wonderful pet health insurance. The customer service agents are friendly and helpful. The process is easy. Thank you.

I can’t say enough wonderful things about zoeys ASPCA insurance. From user friendly website, to great customer sevice on the phone! Submitting a claim is fast, and I’ve never run into any difficulties. My zoey is 9 years old and I feel so confident that ASPCA has her back.

Claims are acknowledged when submitted and efficiently processed.

I selected this plan because it would cover the 10yr old dog I was adopting through a rescue. They did not cover a single medical charge incurred, stating a policy that they did not cover anything that developed during the first 18 months of coverage. My understanding was that coverage became effective after 1 month. Of course, I quickly checked to see if my other dog had met that requirement. Because she had, I left her coverage in place. The only positive experience I had with Trupanion, was that they reimbursed the premium for the month that each dog passed.

As a matter of fact I take a pamphlet when ever I take one of my puppies to the Vet in case someone I encounter needs one... it is an easy process to submit a claim & when unexpected things occurs its great backup...