Excellent customer service
Their customer service is the bomb! I've had two dogs insured with them since 2013 and thankfully have only had wellness claims. I submitted a wellness claim recently for my mixed breed Frankie and there were 2 prescriptions put on the same claim. Embrace customer service walked me thru how to properly submit a wellness and health claim on the same form and exactly what was needed. Since I wasn't interested in claiming the prescriptions they kindly are processing just the wellness part of the claim. Saving me a lot of time and aggravation.
- INSURER:
Embrace
- POSTED: 05/05/2017
- BY: Gail
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Trupanion was a god sent for my baby boy
Trupanion was a god sent for my baby boy
- INSURER:
Trupanion
- POSTED: 05/03/2017
- BY: Judd
- BREED:
- AGE OF PET: Over 11 years
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Trupanion was a god sent for my baby boy
Trupanion was a god sent for my baby boy
- INSURER:
Trupanion Canada
- POSTED: 05/03/2017
- BY: Judd
- BREED:
- AGE OF PET: Over 11 years
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I sent a bundle of receipts that sadly included the euthenasia of my sweet baby girl, Bella.
I sent a bundle of receipts that sadly included the euthenasia of my sweet baby girl, Bella. Trupanion doesn't really cover a whole lot but I was thankful for their swift response and payments so that I didn't have to drag out my heartbreak with administr
- INSURER:
Trupanion
- POSTED: 04/30/2017
- BY: Karen
- BREED:
- AGE OF PET:
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I sent a bundle of receipts that sadly included the euthenasia of my sweet baby girl, Bella.
I sent a bundle of receipts that sadly included the euthenasia of my sweet baby girl, Bella. Trupanion doesn't really cover a whole lot but I was thankful for their swift response and payments so that I didn't have to drag out my heartbreak with administr
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worth the money
Trupanion has been paying claims promptly. No hassles
- INSURER:
Trupanion
- POSTED: 04/29/2017
- BY: Susan
- BREED: Jack Russell Terrier
- AGE OF PET: 7 - 10
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worth the money
Trupanion has been paying claims promptly. No hassles
- INSURER:
Trupanion Canada
- POSTED: 04/29/2017
- BY: Susan
- BREED: Jack Russell Terrier
- AGE OF PET: 7 - 10
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I love that every time I call someone actually answers the phone!
I love that every time I call someone actually answers the phone! And when they do, every person I've talked to has empathy for your pet and understands why you are concerned and consider your pet part of your family. They just get it! My dog has better i
- INSURER:
Trupanion
- POSTED: 04/29/2017
- BY: Lisa
- BREED:
- AGE OF PET:
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I love that every time I call someone actually answers the phone!
I love that every time I call someone actually answers the phone! And when they do, every person I've talked to has empathy for your pet and understands why you are concerned and consider your pet part of your family. They just get it! My dog has better i
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Not sure why it took a month to respond to these claims - I'd love an explanation if possible.
Not sure why it took a month to respond to these claims - I'd love an explanation if possible.
- INSURER:
Trupanion
- POSTED: 04/27/2017
- BY: Susan
- BREED: Russian Blue
- AGE OF PET:
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