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Very impressed with Nationwide Pet Insurance! It is very easy to submit claim and they are quick to review! It is an easy process to provide more vet visit information if needed and they very clearly tell you what your claim is missing.

I have two senior pugs each having their own health issues. Sometimes unexpected trips to the vet are necessary and of course their prescription food and meds are an important part of their daily life. I have learned from past experience that having pet insurance on our pets is a must. Yes, it is expensive. Yes, insurance is a risk. You may never use it, or you may use it a lot. Just like humans, you need to weigh the pros and cons. Our experience with Nationwide has been exceptional. Our claims are confirmed no later than the next day, depending on when we submit them. They let us know when they have been processed and we receive our reimbursements very quickly. Can't really comment on Customer Service as everything has gone so smoothly for 11-1/2 years we have only needed to contact them a couple of times and our questions have always been answered quickly by a real live person. We are very happy with the quick processing of our claims and am thankful we have Nationwide as I'm not sure what would happen if I couldn't afford their medical bills now that they are older. Thank you!

First off, the process of signing my dogs up for insurance went smoothly, and secondly, the Nationwide customer support on the phone is great. I also like being able to submit claims online and then receiving payment via direct deposit.

Very friendly and helpful.

Was very informative regarding my questions. Made me realize the benefits of pet insurance.

This claim was processed quickly and I received the check reimbursement quickly. On another claim I never received the check. I made two phone calls inquiring about the situation. The first person I spoke to gave me inaccurate information on receiving the check. The second person I spoke to suggested that I request electronic deposit on claims and that has proven to be successful. I

There is enough stress when your pet is ill and you need to rush to the vet or ER. Knowing you are covered by Nationwide relieves some of the stress. My claim was easily filed and my reimbursement was in my bank account less than a week later. They are quick, easy and so friendly.

I have always had a good experience with communication with Trupanion.

Fast and easy processing of claims. Paid almost all of my dogs surgery bill.

Nationwide pet insurance is a wonderful company. They are so helpful with my dog’s care.